This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In Thunderbird, how do I indicate that email from a certain sender is NOT spam?

  • 3 प्रत्युत्तर
  • 2
  • 8 views
  • के द्वारा अंतिम प्रतियुतर user01229325

alpreston
alpreston
more options

I keep getting popups saying legitimate emails are suspected spam. I would like to flag the senders as OK

I keep getting popups saying legitimate emails are suspected spam. I would like to flag the senders as OK

All Replies (3)

user01229325
user01229325
more options

Spam or Scam?

If Spam figure out what is doing it. It is not Thunderbird. It does not use the word Spam

If Scam read this. https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection

alpreston
alpreston प्रश्नकर्ता
more options

You're right, I misspoke - it is "scam". The popup I get simply says "This message may be a scam.", and has a "preferences" menu with options to either ignore the warning, or disable it as suggested in your link above.

I'm getting these warnings on every email from my church, which I _know_ are not a scam, and from a survey company which I don't believe are a scam.

I would prefer not to globally disable the warnings, so I'd like to know if it's possible to somehow whitelist the email senders for which I'm getting false positives.

user01229325
user01229325
more options

If you read the linked article it states it is not conigurable. It is either on or off.