Unable to Restore Bookmarks. Will not bring up folder to choose file.
I go to Bookmarks, Show All Bookmark, Import and Backup, Restore and click on Choose File. BUT not file show up to choose from. But I can find the Backup file in my users account. I also have a Old Firefox Data file on desktop but it not seeing it either. Firefox just stop when I try to Choose File, Import or Export.
All Replies (4)
What files do you see in the bookmarkbackups folder ?
The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list.
- bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/Profiles
I see the folder [C:\Users\Steve\Desktop\Old Firefox Data\g5dx7cb6.default] and the bookmarkbackups folder and the JSONLZ4 files, 16 of them.
Problem is I cannot do a restore as when I click "Choose File" nothing happens. The process just stop and does not display the files to choose from. I have follow the instructions on Firefox with not luck. Also Firefox is not doing a Backup of the Bookmarks either.
Thank you for any help.
Please note I cannot Export or Import files. I try to Import from another browser and and I get the following error.
XML Parsing Error: undefined entity Location: chrome://browser/content/migration/migration.xhtml Line Number 7, Column 1: <window id="migrationWizard" </p>
Does anyone have an idea what to do?