This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After 68.8.0, all of my mailbox folders are unavailable. Had to revert back to 68.5.0 to get them back. (Restore point)

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 7 views
  • के द्वारा अंतिम प्रतियुतर Wayne Mery

more options

I can see the .msf files in my ...\Mail\Local Folders. Left pane is completely blank (no inbox, trash, etc). Right pane is also blank, no contents. View/Folders/All is selected. Also lost all of the calendar features.

I can see the .msf files in my ...\Mail\Local Folders. Left pane is completely blank (no inbox, trash, etc). Right pane is also blank, no contents. View/Folders/All is selected. Also lost all of the calendar features.

All Replies (1)

more options

I don't believe 68.8.0 has new changes that would have caused your problem - the new changes are dated April 30 in https://hg.mozilla.org/releases/comm-esr68/pushloghtml

.msf files are not necessarily the only thing needed to display folders in the pane. Do you also see the mail folders themselves, your address books, etc in the profile directory?

Also, when you start Thunderbird what do you see in tools>developer tools > error console ?