We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash Plugin still crashing despite updates

  • 2 प्रत्युत्तर
  • 72
  • 1 view
  • के द्वारा अंतिम प्रतियुतर GAM

more options

Hello,

The adobe flash plug-in is still crashing despite my updating Firefox and Adobe Flash to latest versions.

As per instructions at the Adobe forum, I have disable the "enable hardware acceleration". As per instruction at Firefox Support, I have disabled the hang protection - to no avail. The browser still crashes. This never happened before. Any ideas? It's getting impossible to work when Firefox crashes every time. I have provided the latest crash (20 minutes ago).

Thanks in advance,

GAM

Hello, The adobe flash plug-in is still crashing despite my updating Firefox and Adobe Flash to latest versions. As per instructions at the Adobe forum, I have disable the "enable hardware acceleration". As per instruction at Firefox Support, I have disabled the hang protection - to no avail. The browser still crashes. This never happened before. Any ideas? It's getting impossible to work when Firefox crashes every time. I have provided the latest crash (20 minutes ago). Thanks in advance, GAM

All Replies (2)

more options

You can uninstall and remove the Java Console extensions. You do not need them to run Java applets.

See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

You can also disable the Java Quick Starter extension.
See http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

Disable the Java Quick Starter extension: Tools > Addons > Extensions
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)

more options

Hello,

Thank you for your prompt answer. I did as you suggested. My browser still crashed. Anything else I can do?

Thanks.