This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when a site asks for me to type in a security password I can not see what the site wants me to type in. For example, Ticketmaster what to type.

  • 3 प्रत्युत्तर
  • 3
  • 1 view
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

Onsites that ask me to type what I see in a box in order to purchase tickets or search for available tickets I am unable to see the words/numbers they ask me to type. These sites are trying to weed out' bots', I suppose

Onsites that ask me to type what I see in a box in order to purchase tickets or search for available tickets I am unable to see the words/numbers they ask me to type. These sites are trying to weed out' bots', I suppose

All Replies (3)

more options

Do you mean a CAPTCHA ?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


more options

I tried Firefox in safe mode and ,as a test, logged on to Ticketmaster and tried to purchase tickets. Once again the number sequence I was asked to type in did not appear. What next?

more options

Do you see that missing CAPTCHA in Tools > Page Info > Media ?

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.