This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox fail to recover my windows and tabs 98% of the time at startup?

  • 8 प्रत्युत्तर
  • 3
  • 1 view
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

Nearly every time I shut down Firefox I return to my home page first. Nearly every time I start Firefox I get the on-screen message "Well this is embarrassing, Firefox cannot recover your windows and tabs" and I have to select Restore Session.

Nearly every time I shut down Firefox I return to my home page first. Nearly every time I start Firefox I get the on-screen message "Well this is embarrassing, Firefox cannot recover your windows and tabs" and I have to select Restore Session.

चुने गए समाधान

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

See "Hang at exit":

See "Firefox hangs when you quit it":

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (8)

more options

This problem began for me when I upgraded to v7. I'm now using v8 and still have the same issue.

more options

चयनित समाधान

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

See "Hang at exit":

See "Firefox hangs when you quit it":

more options

Have closed Firefox in this way around 6 times now and it seems to work OK, Thank you. JB

CICERO द्वारा सम्पादित

more options

Closing Firefox using the Firefox>Quit menu makes no difference. I also closed the "Restore Session" tab, changed my preferences to "Show my windows and tabs from last time," closed using the Firefox>Quit menu, and STILL get the Restore Session This is Embarrassing stuff when I reopen. Annoying..........

more options

@gingeradams

Make sure that Firefox closes properly.

See "Hang at exit":

See "Firefox hangs when you quit it":


It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

more options

Thanks, cor-el. As a result of following all the links in your reply to JB, after I posted my "this didn't work" message I tried moving the two sessionstore files out of the Firefox profile folder, then restarting Firefox. Voila! All well now! I logged back on to post the success message and saw your new instructions. Thank you for the help!