'''[http://helpx.adobe.com/flash-player.html Adobe Flash Player Help]''' ----------------------- '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences'''<Enter> in the address bar Select '''Advanced > General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.

I did that, it worked an hour or two then it crashed again. That didn't solve the problem. If this doesn't get fixed I may start using Chrome more.

Youtube videos don't buffer properly and will hang when trying to buffer at certain points, requiring a page refresh. All BBC iPlayer videos (and BBC website videos) lag/hang for a second when pressing Play/Pause or selecting a volume level. Does not happen in Chrome. Changing hardware accel in Flash does nothing. http://www.bbc.co.uk/iplayer http://www.bbc.co.uk/sport/0/football/29424233 Firefox 32.0.3 - 15.0.0.152

''it worked an hour or two then it crashed again'' But it is better, on we go. -------------- Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles: * [[Flash Plugin - Keep it up to date and troubleshoot problems]] * [[Flash 11.3 crashes]] * [[Flash 11.3 doesn't load video in Firefox]] On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages: * http://forums.adobe.com/thread/1018071#TemporaryWorkaround * http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3 (See [http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html this Adobe blog post] for technical details about Flash protected mode.) For recent updates for Adobe Shockwave Flash, please update your version to 14. Please refer to the security updates [http://helpx.adobe.com/security/products/flash-player/apsb14-18.html and Adobe Security Bulletin] for more information. <!--Please also note that html5 may need to be enabled to view some videos on youtube [https://www.youtube.com/html5]--> <!--[version 13]Please refer to these security issues [http://helpx.adobe.com/security/products/flash-player/apsb14-13.html and Adoble Blog post] for more information on the security update. --> Please tell us if this helped!