Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Problem printing

  • 5 odgovora
  • 2 imaju ovaj problem
  • 1 prikaz
  • Posljednji odgovor od jonzn4SUSE

aforer
aforer
more options

Print from screen or print from Email (Outlook, Microsoft 365) hangs up; the screen says "Preparing Preview" forever. Firefox prints alright from Adobe and other programs, but not from Email or Print for Firefox. Chrome has no problem printing from Outlook Email or Print from Chrome. Can anyone advise on what may be the problem and what I can do to fix it? I've rebooted the computer several times and gone through Firefox troubleshooter (and for my troubles had to reset everything as best I could). {I'm an old guy and not especially computer literate}







Print from screen or print from Email (Outlook, Microsoft 365) hangs up; the screen says "Preparing Preview" forever. Firefox prints alright from Adobe and other programs, but not from Email or Print for Firefox. Chrome has no problem printing from Outlook Email or Print from Chrome. Can anyone advise on what may be the problem and what I can do to fix it? I've rebooted the computer several times and gone through Firefox troubleshooter (and for my troubles had to reset everything as best I could). {I'm an old guy and not especially computer literate} '''
Priložene slike ekrana

Izabrano rješenje

No problem, just mark your comment as resolved.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Looks like you are in a Private windows. Try a normal window.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Update: I just verified in a Private Window and it works for me. 

              Can you also update to 95.0.2.

Izmjenjeno od jonzn4SUSE

aforer
aforer Vlasnik pitanja
more options

Thanks for your help -- unfortunately, it didn't solve the problem. It still hangs up when I ask it to print from the screen or from Outlook.

aforer
aforer Vlasnik pitanja
more options

Thanks again for your help. I solved it finally: I went to HP website and they had a diagnostic that seems to have fixed it. I now print OK. It still is a puzzle to me that some items (Adobe, e.g.) were able to print but not Email or print from the screen. Sorry to have bothered you.

arthur forer

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Odabrano rješenje

No problem, just mark your comment as resolved.