Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Thunderbird not working smoothly after update Windows 11

  • 3 odgovora
  • 2 imaju ovaj problem
  • 1 prikaz
  • Posljednji odgovor od HenkH_NL

HenkH_NL
HenkH_NL
more options

Hi I am Henk, from the Netherlands

I bought an HP Envy 360 computer in Feb last, with Windows 11 at first Thunderbird was working ok, but after an manual update app. 10 days ago Thunderbird was very slow and almost impossible to work with. After consulting HP I reinstall the orgininal settings, but the problem now still remain. Is is problem known and is there a solution? Thanks in advance.

Hi I am Henk, from the Netherlands I bought an HP Envy 360 computer in Feb last, with Windows 11 at first Thunderbird was working ok, but after an manual update app. 10 days ago Thunderbird was very slow and almost impossible to work with. After consulting HP I reinstall the orgininal settings, but the problem now still remain. Is is problem known and is there a solution? Thanks in advance.

Izabrano rješenje

Dear All I found the solution myself, problem is Windows Defender. I put the Thunderbird maps as an exception. After that the Thunderbird worked like before, but why Windows Defender sees Thunderbird as a virus I don't know.

So don't reinstall, but make an exception.

Pročitaj ovaj odgovor u kontekstu 👍 1

Svi odgovori (3)

HenkH_NL
HenkH_NL Vlasnik pitanja
more options

Odabrano rješenje

Dear All I found the solution myself, problem is Windows Defender. I put the Thunderbird maps as an exception. After that the Thunderbird worked like before, but why Windows Defender sees Thunderbird as a virus I don't know.

So don't reinstall, but make an exception.

Brian Canfer
Brian Canfer
more options

I'm having similar issues and I use Windows defender, how do I create this exception?

HenkH_NL
HenkH_NL Vlasnik pitanja
more options

Hi Brian

Go to the windows settings, look for privacy and protection, select windows security select the first item with the protecting shield, select the second item settings for virus and threat the last item will be exceptions, there you place by selecting:

C:\program files\mozilla thunderbird\thunderbird.exe (file) C:\user\ ... \appdata\local\thunderbird (map) C:\user\ ... \appdata\roaming\thunderbird (map) "C:\program files\mozilla thunderbird\thunderbird.exe" (proces)

This did the trick for me, hope it will for you too.