Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Multiple problems: 1) shaw.ca pop account stopped receiving mail, 2) moving messages out of Inbox doesn't reduce size of 4GB folder, 3) compact doesn't help, 4) Local Folders does not appear

  • 3 odgovora
  • 0 ima ovaj problem
  • Posljednji odgovor od tekyjeff

more options

Thunderbird v128.4.3ser (32-bit) setup with 4 accounts: Shaw.ca (POP), Shaw.ca (IMAP), 2xGmail (OAuth2). The Shaw.ca (POP) account is the main one, and it stopped receiving email. Another (related?) issue is that Local Folders does not appear. The size of that one Inbox is 4.0GB, which I understand is a limit. I don't want to delete any of that email, but I'm fine with moving/archiving some of it. I moved a whack of it to an Archive folder, but the size of the Inbox and Archive folders don't change (4.0GB + 0.0GB). I have tried repairing and compacting. What can I do? I'm a technician/troubleshooter with many years of experience with Thunderbird ... I recommend it to all 6000 of my clients, because (until now) it is bulletproof.

Thunderbird v128.4.3ser (32-bit) setup with 4 accounts: Shaw.ca (POP), Shaw.ca (IMAP), 2xGmail (OAuth2). The Shaw.ca (POP) account is the main one, and it stopped receiving email. Another (related?) issue is that Local Folders does not appear. The size of that one Inbox is 4.0GB, which I understand is a limit. I don't want to delete any of that email, but I'm fine with moving/archiving some of it. I moved a whack of it to an Archive folder, but the size of the Inbox and Archive folders don't change (4.0GB + 0.0GB). I have tried repairing and compacting. What can I do? I'm a technician/troubleshooter with many years of experience with Thunderbird ... I recommend it to all 6000 of my clients, because (until now) it is bulletproof.

Izmjenjeno od Wayne Mery

Izabrano rješenje

I looked up those warnings and came across this article: https://support.mozilla.org/en-US/questions/1406629. The solution there seemed to work for me ... the sqlite file must have been scrambled, so deleting-it-and-letting-it-regenerate fixed the issue. Thank you for pointing me to the Error Console.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (3)

more options

There is not a 4gb limit. But you are wise to move messages out of the Inbox.

And you do seem to have some problems. The pop and imap on Thunderbird are not pointing to the same shaw.ca account?

Can you post a screen shot of the folder pane?

On startup, are there any warnings or errors in Error Console? (ctrl+shift+J)

Korisno?

more options

The POP and IMAP are pointing to 2 different Shawmail accounts. The folder pane is pretty boring, just a few dozen folders, one or two deep. There are a ton of warnings in the Error Console, all saying "gloda.index_msg: Observed header that claims to be gloda indexed but that gloda has never heard of during compaction. In folder mailbox://nobody@Local%20Folders/Inbox sketchy key: xxxx subject: blah blah blah ... IndexMsg.sys.mjs:1333:31"

Korisno?

more options

Odabrano rješenje

I looked up those warnings and came across this article: https://support.mozilla.org/en-US/questions/1406629. The solution there seemed to work for me ... the sqlite file must have been scrambled, so deleting-it-and-letting-it-regenerate fixed the issue. Thank you for pointing me to the Error Console.

Korisno?

Postavi pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.