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Content wiped when moving email between Exchange accounts

  • Žane wotmołwy
  • 0 ma tutón problem
Philip Kassanis
Philip Kassanis
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When I move or copy an email from one Exchange account to another the content and attachments are wiped out. The header (date/subject/from/to etc) is all intact. It happens to most but not all emails. This started on 27-Sep-24.

I'm using TB release 128.3.0esr (64-bit) on Windows 10

I've tested the same action within Microsoft Outlook and it doesn't happen. Therefore it appears to be a problem with Thunderbird or OWL. I am in touch with OWL at the moment who suggest removing and reinstating the accounts. I have done this but it make no difference... the same thing happens.

I can move emails to an IMAP account and this is fine... so it's only happening between Exchange accounts.

When I move or copy an email from one Exchange account to another the content and attachments are wiped out. The header (date/subject/from/to etc) is all intact. It happens to most but not all emails. This started on 27-Sep-24. I'm using TB release 128.3.0esr (64-bit) on Windows 10 I've tested the same action within Microsoft Outlook and it doesn't happen. Therefore it appears to be a problem with Thunderbird or OWL. I am in touch with OWL at the moment who suggest removing and reinstating the accounts. I have done this but it make no difference... the same thing happens. I can move emails to an IMAP account and this is fine... so it's only happening between Exchange accounts.

Dyrbiće so pola swojeho konta přizjewić, zo byšće na přinoški wotmołwił. Prošu stajće nowe prašenje, jeli hišće wužiwarske konto nimaće.