Forum zhromadźenstwa Thunderbird

All the messages in my Inbox disappeared this morning. I have a MacBook Air running Sonoma 14.7.2, my ISP is Gandi, and Thunderbird 115.4.1 is my email. I had clicked on a link in an email from a known source and when I returned to email, all the inbox messages were gone. All other folders (Sent, Drafts, etc) are there and current. My husband and I each have email accounts; his Inbox is all there too. The Inbox emails were not in the Trash, Deleted or Junk folders. I closed Thunderbird and reopened; messages still gone. I closed all apps, shut down the computer and restarted; opened Thunderbird, messages still gone. When I look at the Profile files, I can't tell which one would be my Inbox, but none of the likely candidates seems big enough to hold the, um, 7000+ messages that were there. I have spent the day internet-searching and reading various posts on disappearing messages - most of which are very old and/or for Windows - but I am unable to figure out what to do. Are the messages somewhere in the Profile? Are they on my ISP's server? How can I get them back into the Inbox? Thanks for any help.

Hi, I'm not able to open jpg files which are joined in a message. When I want to, I can't find the default application Photos in the choice menu (see the images). I have installed the "visionneuse de photos windows" which replaces the default application Photos for windows 10. I think maybe it is the source of the problem, but I can't find any solution to open images whithout saving them in my computer. I don't understand why the "Photos" defaul application doesn't even appear in the choice, while it is still installed on my computer.

Is there anybody who can help me ? Thanks !

In transferring my profile from PC to laptop, something went wrong and I lost all of my local folders, with years of emails in them. I have searched all parts of the Thunderbird folder under Roaming, and have been unable to find the folders.

The weird thing is that when I do a search for a particular subject or email that I know was in one of the local folders, the search still gives results showing the email headings. It will, however, not display the results as a list or open any of the emails.

The fact that the folders and emails appear in the search leads me to believe that they are still somewhere on my PC.

Does anyone have any advice on where they might be or how to find them?

Ever since my latest upgrade my email will not connect I keep getting, could not connect to serverpop3.optusnet.com.au the connection was refused.. I am running windows 10 system..

I am having trouble sending emails. I receive a message saying "The message could not be sent because connecting to Outgoing server (SMTP) smtp.optusnet.com.au failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. I am not aware that I have changed any settings. I can receive emails okay but have not been able to send them since 12 January 2025. Please help.

Since January 13, 2025 Thunderbird has not downloaded any emails.

I set the TLS setting from 3 to 1 and closed and re-opened Thunderbird, but still no downloads. I am able to send messages. I have turned off anti-virus programs, but still no downloads.

When I click on the download button or select the File option to download messages, no information is displayed, and nothing happens.

I have check if there are new messages to download from Optus by logging in to Webmail. I have successfully emailed a message from Thunderbird.

I have contributed to Thunderbird development because it is the best, and I have used it since its first availability. Now I am without it.

Please inform me of how to fix the problem.

Hi I get out to 3 dozen spam emails a day in my inbox. I want to know if there is a way to send these directly to my junk email folder bu using the providers address. For instance, if I get quite a few from say @yahoo.com, is there a way to set up the filters so everything from @yahoo.com goes directly into the junk folder? Thanks, Marc

Hi,

My trash refuses to stay deleted. I delete it and close Thunderbird. The next time I log in, it's back in the Trash folder. This has been going on for over a week.

I have had Thunderbird for years so I know that it isn't in my settings. What is going on?

I didn't know there was a non-ESR version of Thunderbird until I found out by chance a few days ago! Since the latest update to ESR 128.5.2 has crashed 11 times this week, I would like to move to the latest version (64 bit?) non-ESR. There must surely be an official Mozilla step-by-step guide to doing this?

I was recently upgraded to Ver 128.6.0esr (64 bit) and I am not a fan of this version due to a number of concerns. Although a long term user of Thunderbird, no doubt my problem/s will be 'user error'.

I started off today hoping to put a stop to my New messages from being deleted automatically, even before I get to read them. (Seems to be a big concern and area of frustration with many MT users) Having just changed over from POP3 to IMAP (sick of losing msgs off the server) and following ALL instructions I seem to be going around and around without any +ve results or changes. Mind you this is the 3rd day now and cannot afford to be messing about as I have a business to operate.

First Problem - Re: stopping messages from auto deletion Action #1: I goto >Local folders> Disk Space and select ....'Don't delete any messages' Action #2: I goto >Sync & Storage>Message Sync>'Keep messages in all folders for this account on this computer' RESULT: No change. New messages go straight into deleted folder and are highlighted.

Second Problem - Stopping auto Compaction by Following instructions on Mozilla Help page Action #1: I goto >How Can I Configure Compact? Action #2: Select Preferences (formerly Options)>Network & Disk Space>Disk Space Action #3a: Cannot find Preferences Action #3b: or Options

Following instructions for Step #2 I open Application Menu as detailed and GUESS WHAT?.... 'Select Preferences (formerly Options)>Network & Disk Space>Disk Space' is nowhere to be seen.

I am wondering if anyone in the Thunderbird Tech Dev section has ever bothered a) Read and b) follow the instructions given to see if they actually display as described and then work.

Anyhow, can someone give me a straightforward reply and resolve to this matter as I am considering leaving MT and finding another agent that works as it is supposed to?

Thanking you in advance for any assistance.

Phil

A windows update failed. Once I had resolved the issues and successfully installed the update, I went into the Thunderbird Inbox folder, to find only unread messages were present. Checking other folders all seemed well. When I search I can find one example of a read message saying it is in the inbox, but I can't see it. I attach images of the search results and my current inbox. Any ideas how to get the missing read messages back?

No one has replied to any reports I have submitted about the Thunderbird Crash. Internet rumors are saying that Mozilla has abandoned THUNDERBIRD for something else. I want my email to function like it had before.