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A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Emails are disappearing, randomly moving to other folders, etc.

  • 5 válasz
  • 2 embernek van ilyen problémája
  • 4 megtekintés
  • Utolsó üzenet ettől: christ1

happelman
happelman
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For no apparent reason, emails that were in my inbox yesterday, are not showing up in the inbox today. They do show up in results of a search. Just an hour ago I was able to find one via the search, and play the attached music file. But now, though they still show up in the search, the message is gone when I click on it. (It's almost as if the search results are cached... they don't reflect current reality?)

Any ideas? Thanks in advance.

For no apparent reason, emails that were in my inbox yesterday, are not showing up in the inbox today. They do show up in results of a search. Just an hour ago I was able to find one via the search, and play the attached music file. But now, though they still show up in the search, the message is gone when I click on it. (It's almost as if the search results are cached... they don't reflect current reality?) Any ideas? Thanks in advance.

Összes válasz (5)

christ1
christ1
  • Top 25 Contributor
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http://kb.mozillazine.org/Disappearing_mail

happelman
happelman Kérdés tulajdonosa
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Yes, I saw this page. Frankly I'm confused by their suggestions. Starting at the beginning: "Check to make sure that "View -> Messages" and "View -> Threads" are both set to "All"." -- I have no "Messages" option under View! Threads, OK... yes it's set to all.

The other suggestions don't really fit. As I said, they were here yesterday, they have seemingly just disappeared today. When I get my messages online (Verizon netmail) they are all there.

christ1
christ1
  • Top 25 Contributor
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I have no "Messages" option under View!

Simply ignore that part.

The other suggestions don't really fit.

Why not?

When I get my messages online (Verizon netmail) they are all there.

Please confirm your account type - POP or IMAP?

happelman
happelman Kérdés tulajdonosa
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Thanks for your reply. It's a POP type account. The emails reappeared yesterday... I don't know why. It's possible that I had something checked or unchecked in a search box? Just a guess... As far as I know it was just 4 messages from the same sender, each with a fairly large attachment. I'll check back with you folks if this happens again. Thanks again.

christ1
christ1
  • Top 25 Contributor
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Make sure you do create backups of your Thunderbird profile folder on a regular basis. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile