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Missing E-mail

  • 2 válasz
  • 0 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: Wayne Mery

kimitra
kimitra
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I did a recent update of Thunderbird and it wiped one of my e-mails completely clean. When I closed and opened the e-mail, the mail was there but then everything disappeared. I do not have a back up. Where did my mail disappear to and can you retrieve it somehow because it didn't occur until I did the Thunderbird update? None of my other e-mails within Thunderbird were touched. My folders remain, but my e-mail is completely gone.

I did a recent update of Thunderbird and it wiped one of my e-mails completely clean. When I closed and opened the e-mail, the mail was there but then everything disappeared. I do not have a back up. Where did my mail disappear to and can you retrieve it somehow because it didn't occur until I did the Thunderbird update? None of my other e-mails within Thunderbird were touched. My folders remain, but my e-mail is completely gone.

Összes válasz (2)

Medhasree Suram
Medhasree Suram
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I understand your frustration with the missing email after a Thunderbird update. It's possible that the update might have caused some temporary syncing issues. To try and retrieve your missing email, you can go to the "View" menu, select "Folders," and then click on "All." This should show you all your email folders, including any that might not be currently visible. If you still can't find the missing email, you might want to check your email provider's webmail interface to ensure the email is there. Sometimes, a re-indexing of Thunderbird's mailbox might also help. To do that, right-click on your account's folder, choose "Properties," then go to the "General Information" tab and click on "Repair Folder." Remember to backup important emails in the future to avoid similar situations.

Wayne Mery
Wayne Mery
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kimitra, did you resolve your problem?