This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox 39.0 Health Report not working properly

  • 2 balas
  • 6 memiliki masalah ini
  • 10 kunjungan
  • Balasan terakhir oleh thewombat

thewombat
thewombat
more options

The startup time of day graph shows no dates and only a green dot in the middle of the screen. Also the time open this month seems to reset to zero every time Firefox is closed. The other bits of information provided in the report like the number of book marks, add-ons and plug-ins seem to be OK. This problem started some weeks ago and although I have the latest version of Firefox installed and tried setting to default settings and refreshing the browser a couple of times the problem has not been resolved. Any other solutions you can suggest I try would be appreciated. I have data sharing set on ON.

The startup time of day graph shows no dates and only a green dot in the middle of the screen. Also the time open this month seems to reset to zero every time Firefox is closed. The other bits of information provided in the report like the number of book marks, add-ons and plug-ins seem to be OK. This problem started some weeks ago and although I have the latest version of Firefox installed and tried setting to default settings and refreshing the browser a couple of times the problem has not been resolved. Any other solutions you can suggest I try would be appreciated. I have data sharing set on ON.

Solusi terpilih

First try a new profile, does it also happen there?

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (2)

guigs
guigs
more options

Solusi Terpilih

First try a new profile, does it also happen there?

thewombat
thewombat Pemilik pertanyaan
more options

guigs2 said

First try a new profile, does it also happen there?

I created a new profile and opened the browser. The Health Report appeared to be OK but was lacking data so it will take a few days to know if the problem has been resolved. Thanks for the suggestion.