This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

No duplex printing

  • 6 balas
  • 10 memiliki masalah ini
  • 67 kunjungan
  • Balasan terakhir oleh ashergabbay

ashergabbay
ashergabbay
more options

Hello. I have a Brother MFC-7460DN printer. It will not print duplex (two sided) from Firefox browser. The printer prints duplex just fine from everywhere else (Word, PDF, Internet Explorer), but not from Firefox. The duplex printing is set as default in the printer properties. I uninstalled the drivers, and installed new ones from Brother website. I went to Firefox browser about:config page and "reset" the print_printer parameter of the printer. But the problem persists. Any ideas? Thank you in advance for your help. Asher

Hello. I have a Brother MFC-7460DN printer. It will not print duplex (two sided) from Firefox browser. The printer prints duplex just fine from everywhere else (Word, PDF, Internet Explorer), but not from Firefox. The duplex printing is set as default in the printer properties. I uninstalled the drivers, and installed new ones from Brother website. I went to Firefox browser about:config page and "reset" the print_printer parameter of the printer. But the problem persists. Any ideas? Thank you in advance for your help. Asher

Solusi terpilih

Could you test with a clean new profile, please. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Baca jawaban ini dalam konteks 👍 2

Semua Balasan (6)

Oxylatium
Oxylatium
more options

Did it use to work with previous versions of Firefox?

ashergabbay
ashergabbay Pemilik pertanyaan
more options

Now that you mention it, yes. I don't recall the last time that FF updated to a new version, but I didn't have this problem in the past.

the-edmeister
the-edmeister
  • Moderator
more options

ashergabbay said

The duplex printing is set as default in the printer properties.

Check it from within Firefox, as the system wide settings may not be used or passed thru to Firefox. I have seen that with other Brother and with 2 different Epson printers (with Epson it has specifically said "Not Available" when I was using Firefox, where it worked in any Microsoft program.)


I am working with a Brother MFC-J615W inkjet, but most Brother printers have their various user setting in a similar location in the Brother printer software. You need to do this thru Firefox. 1. {Ctrl+P} then make sure that printer is selected at Printer - Name. 2. Then open Properties. 3. Next select Advanced and then maybe Other print options 4. And if you don't see that preference there, look at all the various menu categories for that pref.

I use Brother printers for two reasons; the ability to use generic ink cartridges and their unmatched support for Linux operating systems. At least when I switched to Brother back in 2008, no one else 'did Linux' as well as Brother.

ashergabbay
ashergabbay Pemilik pertanyaan
more options

Yes, of course I checked it from within Firefox, opening the printer properties and making sure they're set to duplex. Except for the standard duplex setting, I went through the entire preferences to see if there was another setting. None.

Oxylatium
Oxylatium
more options

Solusi Terpilih

Could you test with a clean new profile, please. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

ashergabbay
ashergabbay Pemilik pertanyaan
more options

Thank you Oxylatium! That worked.