We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

What is "https://info.updaterex.com", it keeps trying to get into my computer on all browsers, my Avast security blocks it, where is it coming frin?

  • 1 balas
  • 1 memiliki masalah ini
  • 8 kunjungan
  • Balasan terakhir oleh FredMcD

wurlitzer55
wurlitzer55
more options

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told me that I was trying to "video call" her on Facebook, I don't know how to do this, I did not do this. It also said that she was trying to "video call" me, she doesn't know how to do this either.

Do I have a virus in my computer? I ran a scan and all the files are ok, no viruses. Why does this bad file keep trying to attack my computer, its scary. It has happened about 12 times already. I want it gone !!

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told me that I was trying to "video call" her on Facebook, I don't know how to do this, I did not do this. It also said that she was trying to "video call" me, she doesn't know how to do this either. Do I have a virus in my computer? I ran a scan and all the files are ok, no viruses. Why does this bad file keep trying to attack my computer, its scary. It has happened about 12 times already. I want it gone !!

Semua Balasan (1)

FredMcD
FredMcD
more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.