This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

After recent updates, FIrefox continues to open pop up windows despite the security option to deny it.

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh FredMcD

skmusic
skmusic
more options

Windows open with 'surveys' or other nonsense (http://loginfaster.com/new?utm_source=propel&utm_campaign=783350&kid=5455292&placement=https%3A%2F%2Fmozilla.org%2F&ad=11359212). sometimes flashing asmany as 4 or 5 new windows, while yielding only 1 closeable option. Is this a virus? a quirk related to 57.0?

Windows open with 'surveys' or other nonsense (http://loginfaster.com/new?utm_source=propel&utm_campaign=783350&kid=5455292&placement=https%3A%2F%2Fmozilla.org%2F&ad=11359212). sometimes flashing asmany as 4 or 5 new windows, while yielding only 1 closeable option. Is this a virus? a quirk related to 57.0?

Semua Balasan (2)

FredMcD
FredMcD
more options

skmusic said

Is this a virus?

Let's find out.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.183

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration