This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Junk is not automatically going to Junk folder

  • 2 balas
  • 3 memiliki masalah ini
  • Balasan terakhir oleh jworks

more options

TB 128.3.1 esr (32 bit). I've been using TB for years.

Lately TB is marking correctly emails as Junk and the red flame shows up. This is in my Inbox and does not automatically go to Junk Folder. This is checked in my Settings: These are all checked. Mark messages as read When manually marked as junk When Thunderbird determines that they are junk Enable adaptive junk filter logging But I have to manually delete them from the Inbox. I think TB use to show these and then send them to Junk. Whats wrong?

TB 128.3.1 esr (32 bit). I've been using TB for years. Lately TB is marking correctly emails as Junk and the red flame shows up. This is in my Inbox and does not automatically go to Junk Folder. This is checked in my Settings: These are all checked. Mark messages as read When manually marked as junk When Thunderbird determines that they are junk Enable adaptive junk filter logging But I have to manually delete them from the Inbox. I think TB use to show these and then send them to Junk. Whats wrong?

Semua Balasan (2)

more options

Do you have an exception in your antivirus product for the Thunderbird profile folder? My junk mail did not move when I had an antivirus scanning the files when Thunderbird was trying to update them.

Membantu?

more options

I have a McAfee VP thats furnished free by AT&T. I've looked through it to see if it scans email and I could not find anything pertaining to email.

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.