This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

When I want to attach a file, such as .pdf, from My Documents the window shows "Not Responding" and I can't send any attachments. This used to work perfectly until 24 hours ago.

  • Tidak ada balasan
  • 0 memiliki masalah ini
more options

I want to send some attachments with Thunderbird but suddenly, yesterday, I am unable to get My Documents to open and select the required file. I can open Thunderbird as normal, and I can send text only emails, but when I select "Attach" then My Documents comes up but as soon as I click on ant folder then I get the message "Attach file - Not Responding". The window just stays like that until I close the programme.

This a new problem from 1 day ago.

I am using Windows 11, 64 bit Pro, fully up-to-date; I use Hitman Pro, fully up-to-date, 64 bit; and I use Malwarebytes, fully up-to-date, 64 bit. I have a Lenovo Thinkbook i7 with 1gig hard-drive and 16 gb RAM.

I keep everything current and up-to-date, and programmes like Adobe Acrobat 2020, Hitman Pro, Malwarebytes are all paid-up subscriptions and all up-to-date.

Perhaps someone might have a solution to save having to to reformat my Email programme to Firefox or MS Messenger or some other thing.

I want to send some attachments with Thunderbird but suddenly, yesterday, I am unable to get My Documents to open and select the required file. I can open Thunderbird as normal, and I can send text only emails, but when I select "Attach" then My Documents comes up but as soon as I click on ant folder then I get the message "Attach file - Not Responding". The window just stays like that until I close the programme. This a new problem from 1 day ago. I am using Windows 11, 64 bit Pro, fully up-to-date; I use Hitman Pro, fully up-to-date, 64 bit; and I use Malwarebytes, fully up-to-date, 64 bit. I have a Lenovo Thinkbook i7 with 1gig hard-drive and 16 gb RAM. I keep everything current and up-to-date, and programmes like Adobe Acrobat 2020, Hitman Pro, Malwarebytes are all paid-up subscriptions and all up-to-date. Perhaps someone might have a solution to save having to to reformat my Email programme to Firefox or MS Messenger or some other thing.

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.