Thunderbird Community Forum

I tried moving the data, but the issue i get when i try to open the Profile Folder in the troubleshooting information window, i get an error message saying the location is not available I added a photo of the error message

Bonjour

Pour créer un compte sur Thunderbird, je renseigne bien mon nom complet, l'adresse e-mail, le mot de passe. Ensuite Thunderbird m'indique qu'il trouve les paramètres imap et smtp correspondant à mon compte.

Mais quand je clique sur le bouton "terminé" il répond "Connexion au serveur impossible. La configuration, l'identifiant ou le mot de passe sont probablement incorrects." alors que je viens de créer la boîte et suis donc absolument sûr de l'identifiant et du mot de passe et que les paramètres viennent de m'être proposés par Thunderbird.

Merci à celui/celle qui saura m'expliquer la ruse et m'aider à m'en sortir.

Bien cordialement.

Richard

Problem: How can I configure Junk Settings such that all emails from a particular domain are not treated as Junk?

In Junk Settings, I have:

• Enabled "adaptive junk mail controls" w/ "Do not automatically mark mail as junk if the sender is in: Collected & Personal Address Book".
• In "Collected Addresses" address book, I created "*@some-safe-domain.com" entry.

However, emails from that domain are still going to Junk folder.

How do I configure Thunderbird such that all emails from a particular domain are configured as NOT Junk?

Why do i have two *.default-release folders in Thunderbird profiles? Same goes for two *.default folders. Can I delete one of the dupes, and so which one? Each pair has the same date, but a different prefix name.

I recently re-installed Thunderbird. When I create a new folder and move messages to it from my Inbox, the same folder is created in Earthlink Webmail and the messages also transfer to the new Webmail folder. Worse, the messages in the new folder disappear from Thunderbird. The net result is my Earthlink Webmail account is bulging and my Thunderbird messages are impermanent.

Is there some way that I can nullify the format changes in the v128.x message list, compared to v115.x, so that my UserChrome.css tweaks that are functioning well in v115.x are not broken? Perhaps there are some new Config flags that might be set? I hate to have to redo a bunch of carefully calibrated work.

Sample of v115.15.0 message list included; I uninstalled v128, so I can't easily show a sample of that.

Help please. Suddenly for reasons that I do not understand I will receive a message like this one below I do use both an iPhone & iPad and have done for years but this sort of message will turn up out of the blue! Tomorrow my mail will probably have returned to normal I am using version 128.2.0esr (64-bit) on a Windows 11 PC. Any thoughts will be much appreciated. Many thanks Derek

--Apple-Mail-E5A422E2-6AD2-460D-B881-42839C6E1AF5 Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: 7bit

<meta http-equiv="content-type" content="text/html; charset=us-ascii">

Sent from my iPhone

--Apple-Mail-73463E25-E922-413D-B4EB-924BD0BD9605--

Pop up message: "Mozilla Thunderbird ESR Thunderbird Alert from account (my email address): Temporarily blacklisted IP Address - try again later" And the reason I do not believe it is a Comcast problem is that the message always contains the Thunderbird logo. Also if I avoid using my Thunderbird app and go directly to Comcast's website, I am able to log-in and read my emails with no problem. That tells me it is a Thunderbird/Mozilla problem. I've already tried changing the password to no avail. What else can I do?

I have been reminded by Microsoft that Thunderbird will be unable to access my Outlook account after Sept 16th. I have followed the instructions on the MS help site to re-configure Thunderbird, but when I try to change the Authentication on the outgoing server settings OAuth2 does not appear as an option. I've been using Thunderbird with no issues for years and I'd hate to lose it... Thanks Nigel

hi .. my computer had been slow especially using mozilla thunderbird email, a friend had tried setting up another email account but has lost almost all of my emails in the export, do you have anyway of retrieving these - am most concerned about historical emails I had in folders would appreciate any assistance you can provide, thanks Chris Richardson

I sometimes use thunderbird offline, so I want all mails be saved locally and set settinfs such. But when I change the name or path of the folder, offline-using flag is reseted as false, so I have to re-check to use the folder offline.

Procedure: 0. make sure "save all folders in this account in this computer" (in the "Synchronization and disk usage" in the account settings) checkbox is checked. (these phrases are estimation, because I don't know exact phrases in English (my thunderbird is displayed in Japanese and thunderbird doesn't provides UI locale settings) 1. make sub-folder in the inbox. 2. right-click the sub-folder, click 'properties', go to tab "Synchronization"(Sync?), see "use this folder offline" checked, and close property window. 3. right-click the sub-folder, click 'properties', change the folder name. 4. do procedure 2 and check the "use this folder offline" state (it must be un-checked).

Expected: I want keep the flag unchanged.

Am having a problem with my quota reaching max in Optus webmail and in the process of attempting to sort this under directio from Optus I am now not able to receive of send email on this device. A second device that I have set up is thankfully working. If I uninstall and reinstall will I lose my contacts list?

Hi We changed our email provider recently, and I was told to set up the new email, log in and see that it's working then we can move the old emails across (same email address just different provider) to new email so all are in same inbox. Now it appears to be hard, and I'm wondering if anyone in here knows how to do that? We ran on imap settings in both. Thanks!

Hello, I'm on the point of reinstalling MS Windows on my laptop and as part of the process I backed up Thunderbird to a USB stick using your instructions "Moving Thunderbird Data to a new computer".

I have four email addresses, one I've used for probably 15+ years, another for 8 years, and two more recent additions. In copying the data to the USB stick, there are two Trash transfers taking significant time, one for 70%, the other for 6%.

I've looked for the Trash folders on my laptop but can't locate them. I have empty Deleted folders (I'm in the UK so perhaps that's just a terminology difference). Obviously I don't want to have these Trash folders transferred into a fresh copy of Thunderbird after the Windows reinstall.

So my question is how do I delete these Trash folders before I copy the Thunderbird data to the USB stick, and how do I prevent them reoccurring?

Grateful for any help with my problem.

Regards, Andrew King

Hello. Each time I fire up Thunderbird, I get a series of panes (pains?) from Microsoft, asking for my passwords for my Outlook accounts. Sometimes, it asks for all of them. Sometimes, it asks for a few. It seems rather random. When I enter each one, I get a message on the screen saying "Authentication failure". However, if I persist and enter all the passwords, Thunderbird works. I had this problem a couple of months ago. I think it's related to something that MS did. A chap called Matt helped. But, unfortunately, it's returned. Could anyone, please, advise me? Thank you, Barry.