Semua Produk Community Forum

I cannot find emails in a sub-folder. The header shows 171 messages in the folder, but the list only shows 11 of these messages. Many of the emails are forwarded, so I assumed they must show up in the thread listing. However, checking "Ignore Thread" and "Ignore Sub Thread" does not make them appear. The "arrow" does appear under the subject line showing the message is part of a thread, however, when clicked, the arrow does rotate to "show" the thread, but nothing changes. I just can't figure it out!!

Is the Account setting "Reply from this identity when delivery headers match" available in the Android version (I could not see it)? If not is it likely to be added? I am somewhat dependent on this having a number of email addresses handled by a single Thunderbird account. Kim

When trying to send an email the following message is displayed "Sending of the message failed An error occurred while sending mail. The mail server responded; Relay Denied- Unauthorised. Please verify that your email address is correct in your account settings and try again" On previous occasions when this message has displayed the fix was to reset my router. This is now not fixing the issue. I need to get the send function operational again, and cannot see any issue with my email address. If the email address was incorrect I would expect to not receive any emails

Since the last Microsoft update a couple of weeks ago emails are being held on the Office365 server instead of downloading into Thunderbird (which I love to use - I hate Outlook). So I logged in on-line to Outlook and found if I added email addresses to the on-line Outlook Contact list (address book) that usually they would then come through. I had to add hundreds of emails, but many are still not downloading. Some would pop up and ask to be added to a safe sender's list (all in the on-line office 365/outlook).

Do you know what is going on and why all my emails will not download? Also I can no longer access the spam folder in Thunderbird. It shows that there is spam, there is a number on the folder, but I can only view those spam messages by logging into Office365 and using the on-line Outlook.

I know that I am not the only one with this issue as I have talked to others who also are experiencing this even people using Outlook and not Thunderbird. I do not have any issue with my Earthlink.net email accounts, so I know it is a Microsoft created issue.

Please let me know if you know a work-a-round for this issue. Thanks so much! Jennifer Geib

I'm trying to get older messages from my gmail, AOL and yahoo accounts on a new computer. Currently, I'm only getting messages from about 2021 but I have looked into the underlying accounts and all of the messages for pre-2021 are still there. I need to go back till at least 2017, but I really would like everything.

I've done the following: a. Account Settings - Synchronization and Storage - Disk Space - elected "Synchronize all messages locally regardless of age" - ALSO I have plenty of disk space so storage is not an issue. b. Same as a elected "dont delete any messages"

Any other suggestions?

Thanks.

How do I copy or import my Saved emails and folders from TB desktop to TB Android. I have successfully imported my account and GMail.

Obviously TB Android is new and I can't find anything online to answer this.

Terry

Been using Thunderbird for years with no issues. For some reason all of my existing filters stopped working along with the logs. I can type in a filter then manually run it ok which works but it does not log. Looks like the existing filters have stopped. They are still there. What's up? Thanks

unable to send msg with err

An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-h2p-554995.sys.comcast.net resomta-h2p-554995.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available

I have been using Thunderbird for several years without problems but in the last several days all incoming emails are directed to the Trash folder. When I try to Move them back int the Inbox hey immediately jump back into the Trash folder. Does somebody have an idea or two that could solve my problem please? Hoping Terry O

How do I make Thunderbird stop inserting this "thing" instead of just the hyperlink? I know I can convert it back by clicking that "x" in the top right corner, but I want it to default to the simple link not that whatever it is called. See Image.

An e-mail body displayed does not match subject header. This is rare, 1-2x per month and for a single e-mail. The subject line above and below (even though rest of header matches body) is for a deleted e-mail. I've seen this most often with e-mails left in Inbox for several days. Windows 11 & TB 115.4.2 (but has existed in earlier versions as well) Update: This may have to do with TB crashing in Calendar and the only way to terminate it was to use the task manager to terminate the process. These crashes are cause by changing a calendar entry in Google on phone and on TB before TB syncs w/google (which seems to only happen when TB starts).

When I look at any email it is blank. Furthermore, when I moved three emails I lost them completely. This has only just happened. Is it because of an update? what do I do?

It is annoying that the message Delete button in the Inbox is not in a fixed position. It moves when one selects a set of emails to delete and fewer selection buttons appear. When in a hurry, I have hit Archive instead of Delete because the location moves, wasting my time to redo what I wanted.

Please FIX the location of the Delete button so it stays in one place across functionality in the Inbox--a UX improvement!

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?