Semua Produk Community Forum

Been using TB for about 10 years. My last upgrade was to ver 52.9.0. in 2018. Since, I have clicked the upgrade button a few times. I do not know what ver I was running before my accidental upgrade to 115.16.2 a couple days ago. This ver is terrible. I want to go back to my previous ver, but not sure what it was.

So a month ago I did a win 10 backup to my external drive. Not sure how to just restore TB on win 10 backup. Also, I weekly copy my profile to a thumb drive.

1. Where is that ver number located in the copied profile so I know what ver I was running? And if I find it can I just uninstall TB and all files/profile and reinstall that version; then import my copied profile without losing 10 years of mail?

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in the parameterss... Please help me !

While setting up the account on Windows 11 and trying to connect with Gmail for credentials, the pop up window is hanging blank without connecting or populating any data. Any help?

I chose for the Subject the same text as a question a year ago (rick147 10/24/23, 11:48 PM).

The solution offered on that thread does not tell how to disable upgrades. Thunderbird>Settings>General>Updates offers only two choices:

   "Automatically update," which results in Thunderbird being updated automatically, without asking the user.
   "Check for updates, but let me choose whether to install them," which results in frequent popups asking to update.

Neither of these disables updates. The second causes an update if the user clicks the Update button. Updates are enabled with either choice.

There is not a choice to disable, prevent, stop, updates.

Two groups of users are very unhappy about the lack of a choice to disable updates. 1. Awkward, clumsy, confused, stupid, and other such users. Like me. 2. Users that are unable to use Supernova and--constantly provoked by the frequent upgrade popups--lose their self control and stab at the screen. Or somehow forget they have just switched to Thunderbird while using another application and are simply mistaken, thinking that the long awaited update to that other application is being offered.

All of us such users know that--on Windows--it is straightforward to disable updates.

Many of us suppose that--if the Thunderbird volunteers we support find it technically possible to disable updates in the Windows version--the are capable of finding a way to let users disable updates in the Mac version.

What a blessing that would be. Currently, we are left with going through the process of downgrading to 102.15. The last version before Supernova. When we <adjective> users click the wrong button.

AND OTHERWISE CLICK THE right button SEVERAL TIMES A DAY!

Thanks for your help, dear reader. We all await the fix.

Cordially, your Mozilla and Thunderbird Volunteers supporter,

joaquin

Thunderbird on my laptop (Win10pro on an I-7 HP laptop) keeps freezing (not crashing) and after installing on my Android (Moto G7+) the app freezes every single time I try to read the QR code on my desktop. Arrrggghhhh, can anyone help? I'm an experience computer user and Thunderbird user for over 20 years and all my other software works fine on both Desktop and Android.

I guess there was an update to Firefox today because everything about my browser was a mess! >:( I have always had the Honey and Pinterest pin it buttons on my toolbar, and they have worked just fine. Now that this nightmare "update" happened, they don't show anymore, even though they are enabled in my settings and all permissions are checked. I am NOT very techy, so please don't reply with a long technical response that requires me to spend an hour trying to fix it. The buttons showed before, so why not now?! Please help! I've cleared cache and cookies, cleared history, everything I can think of and nothing is working. :'( TIA

This evening I tried to watch my NFL Thursday night football game on my DAZN account. I got a message above the screen that said that FireFox needs to install something for me to watch this program. Two hours later it is still saying the same thing. This has never happened before as I watch NFL football throughout the season. Never have had a problem with Firefox until now. What to do??

Lately most times when Firefox updates it wipes my tabs and I have to rebuild them because backing up the tabs won't work so I got in the habit of going to bookmarks and reloading them from there. Today it not only won't automatically open my tabs but won't let me even load most hand selected tabs. I have been using Mozilla, Netscape Navigator since the early days with no other problems except this. I have been using Avast Premium Security on windows 10 and it reports no problems. I will have to check one of my Linux machines because Firefox won't open the tab for Hotmail. Any help will be appreciated.

Thanks lougervais333@hotmail.com

[Ustawienia/system]

Po aktualizacji oprogramowania czemu samsung nie prosi o miękki reset w celu optymalizacji aplikacji I gdy aplikacje mają problem z działaniem muszę uruchomić ponownie i włącza się wówczas optymalizacja aplikacji. I potem wszystko działa bardzo dobrze z powrotem. Mam nadzieję, że to poprawicie

26.06, 1:49 AM



Dziękujemy za zgłoszenie nam raportu o błędzie. Pomaga nam to lepiej zrozumieć Twoje doświadczenia i wprowadzać ulepszenia do naszych produktów i usług. Przekażemy go do naszych ekspertów w celu sprawdzenia i wyślemy aktualizację zaraz po weryfikacji.

05.07, 2:28 PM



Dzień dobry, Dziękujemy za zgłoszenie.

Przepraszamy za niedogodności związane z długim czasem oczekiwania na odpowiedź.

Podczas sprawdzania pliku dziennika odkryliśmy, że aplikacja org.mozilla.firefox ma błąd braku pamięci, przez co system wymagał miękkiego resetu w celu zoptymalizowania aplikacji. Jest to nietypowe zachowanie aplikacji i musi zostać wykryte przez właściciela aplikacji. Jest to więc problem z aplikacją i powinien zostać sprawdzony przez producenta aplikacji.

Pozdrawiam, Zespół Samsung Members

07.11, 3:38 PM

English wersion:

[Settings/System]

After software update why doesn't samsung ask for soft reset to optimize apps And when apps have problems working I have to restart and then app optimization turns on. And then everything works very well again. I hope you can fix this

06/26, 1:49AM



Thanks for reporting the bug report to us. It helps us better understand your experience and make improvements to our products and services. We will forward it to our experts for review and send an update right after verification.

07/05, 2:28PM



Good day, Thanks for reporting.

We apologize for the inconvenience caused by the long response time.

While checking the log file, we found that the application org.mozilla.firefox has an out of memory error, which required a soft reset of the system to optimize the application. This is an unusual application behavior and needs to be detected by the application owner. So, this is an application issue and should be investigated by the application developer.

Best regards, Samsung Members Team

07.11, 3:38PM

I am trying to move folders to the Mozilla provided gmail account from my other gmail account and it seems to be locked-up, doing nothing. I also clicked YES when a dialog box suggested that I COMPACT my folders. I think maybe it was getting multiple commands simultaneously and locked. How do I fix this and enable the folders transfer to be done, please?