This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Browser is getting worse and worse, videos don't play half the time.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 10 views
  • Nzaghachi ikpeazụ nke the-edmeister

doogie88
doogie88
more options

HD videos and gifs don't play most the time. And videos in facebook don't work.

HD videos and gifs don't play most the time. And videos in facebook don't work.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox sees two different versions of Flash as being installed. 

Shockwave Flash 24.0 r0
Shockwave Flash 23.0 r0

Grab the Adobe uninstaller from here and use it to completely remove Flash: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then install the latest version of Flash for Firefox.

See if that solves some or all of your issues with playing videos.