This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox does not save site exceptions for passwords.

  • 2
  • 2
  • 1 view
  • Nzaghachi ikpeazụ nke Gramps

Gramps
Gramps
more options

FIrefox prompts to save username and passwords on sites or to update them when changed. However, if I select "Never ask" when the prompt shows up, it will add the site to the password exceptions list in Options. But when the browser is shut down and opened in a new session, that list is cleared.

Not sure why this happens nor how to fix it.

FIrefox prompts to save username and passwords on sites or to update them when changed. However, if I select "Never ask" when the prompt shows up, it will add the site to the password exceptions list in Options. But when the browser is shut down and opened in a new session, that list is cleared. Not sure why this happens nor how to fix it.

Asịsa ahọpụtara

One possible reason is if this setting is turned on:

Preferences (on Windows, Options) page > Privacy & Security > "Clear history when Firefox closes"

If you use that feature, click the Settings button to the right and make sure that "Site Preferences" is NOT checked (not selected for deletion)

Otherwise, external cleaning software may run between Firefox sessions and remove or revert certain Firefox data files. Advanced SystemCare is one program that may do it.

Gụọ azịza a na nghọta 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Asịsa Ahọpụtara

One possible reason is if this setting is turned on:

Preferences (on Windows, Options) page > Privacy & Security > "Clear history when Firefox closes"

If you use that feature, click the Settings button to the right and make sure that "Site Preferences" is NOT checked (not selected for deletion)

Otherwise, external cleaning software may run between Firefox sessions and remove or revert certain Firefox data files. Advanced SystemCare is one program that may do it.

Gramps
Gramps Jụọ onye nwe ya ajụjụ
more options

I will try that out and see if it works. Thanks for the suggestion!

UPDATE: Yep, that fixed it. Thank you, sir!

Edeziri site na Gramps