Firefox setting issue?
Using a PC desktop computer with Firefox and going to walgreens.com>upload photo (attached image showing upload photo icon on the walgreens.com home page after scrolling down) results in the attached image with a blank page and blue lettering.
Using a PC desktop computer without Firefox and going to walgreens.com>upload photo goes to the correct page in walgreens.com. Image attached. I can also get to the same destination using a cellphone which doesn't have Firefox.
Pretty much have exhausted regular troubleshooting steps. Walgreens support said it's not Walgreens doing this. What Firefox setting is wrong?
Asịsa ahọpụtara
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
All Replies (5)
The second image shows a web page that did not fully load.
Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)
Try this several times.
Asịsa Ahọpụtara
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
Walgreens went from zero trackers on it's home page to about 20 trackers on the second page. All 20 domains were being blocked by Privacy Badger. One domain had to be moved from domain blocked to block cookies. Troubleshooter safe mode helped. None of it mattered on the other browser.
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lee37 said
None of it mattered on the other browser.
What other browser?
Chrome.