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PDF Legal Size Printing Problem

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The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEGAL SIZE format, and Firefox is compressing the text into a size that only uses half the page. This is true whether or not we select LEGAL SIZE in the printing interface, and regardless of the "Scale" setting. We had to switch over to printing these files with Adobe Acrobat, which worked fine.

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEGAL SIZE format, and Firefox is compressing the text into a size that only uses half the page. This is true whether or not we select LEGAL SIZE in the printing interface, and regardless of the "Scale" setting. We had to switch over to printing these files with Adobe Acrobat, which worked fine.
Nseta ihuenyo ndị agbakwunyere

All Replies (7)

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It would speed things up if you provide a link in the future. https://www.wsj.com/puzzles/crossword/20240914/56403/crossword-20240914-56403.pdf

Let's try that pdf...

Edeziri site na jonzn4SUSE

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Is this what you want?

https://www.wsj.com/articles/cheat-sheet-saturday-crossword-september-14-b729c18d?st=BfC2rp&reflink=desktopwebshare_permalink

It won't let me upload the pdf and you may run into a paywall.

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No problem with downloading the PDF.


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock,NoScript,DuckDuckGo PE,Disconnect,Ghostery,uBlock Origin,Malwarebytes), always make sure such extensions do not block content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl+F5" or press "Ctrl+Shift+R" (Windows,Linux)
  • press "Command+Shift+R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.

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Rather than go through all that work on four different computers, we could just use Adobe Acrobat until Mozilla gets its act together. Firefox worked fine before the new version; any reason why we shouldn't revert? Does anybody working on the project pay attention to user frustrations with glitched updates?

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What OS? It does shrink when printing to my printer, but I see that printing to PDF fills the page. see screenshot

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All four computers (two desktops and two laptops) use the latest version of Windows 10 OS; my desktop uses WinX Pro while the others are WinX Home.

I'm happy to share the specs on my desktop:

   CPU: Intel Core i7 10700F 2.90GHz (4.80GHz Turbo Boost), 8-Core 16-Thread
   GPU: NVIDIA GeForce RTX 3060 12GB
   Motherboard: ASUS TUF Gaming B460M-Plus, WiFi 5
   RAM: 16GB DDR4 3000MHz (2x8GB)
   SSD: 1TB M.2 NVMe SSD
   HDD: Western Digital Blue 1 TB 	
   CPU Cooler: RGB CPU Cooler
   PSU: 700W 80 Plus Gold
   Operating System: Windows 10 Pro 64-bit
   Monitor: LG 24GM77
   Mouse: Steelseries Rival 310 eSports
   Keyboard: Steelseries Merc Stealth
   Controller: Razer Wolverine Ultimate
   Speakers: Philips SPA 2210
   Microphone: Blue Yeti
   Case: Thermaltake Level 20 MT ARGB CA-1M7-00M1WN-00 Black SPCC / Tempered Glass ATX Mid-Tower Computer Case Dimension: 18.54" x 8.00" x 17.90"
   WiFi: Yes
   Bluetooth: Yes
   VR Ready: Yes

Edeziri site na Anan

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No Linux?!  ;-))

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