Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox ESR 128.2.0 install freezes

  • Nzaghachi adịghị
  • 0
miika.ENFXRB
miika.ENFXRB
more options

Hello,

we are trying to update our Firefox ESR to 128.2.0 version.

The install seems to get stuck when executing "C:\Program Files\Mozilla Firefox\default-browser-agent.exe" -register-task 308046B0.

We've tried updating to 115.15.0 first, that seems to install fine. After updating to 115.15.0 we tried to update to 128.2.0 again and it still hangs on the same part.

Also note that this happens on both EXE and MSI package. We also use the Finnish language version.

Hello, we are trying to update our Firefox ESR to 128.2.0 version. The install seems to get stuck when executing "C:\Program Files\Mozilla Firefox\default-browser-agent.exe" -register-task 308046B0. We've tried updating to 115.15.0 first, that seems to install fine. After updating to 115.15.0 we tried to update to 128.2.0 again and it still hangs on the same part. Also note that this happens on both EXE and MSI package. We also use the Finnish language version.
Nseta ihuenyo ndị agbakwunyere

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.