This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In Firefox 3.6.13 on a PC running Windows XP Pro, I have suddenly been unable to open new tabs.

  • 1 nzaghachinzaghachi
  • 6
  • 5 views
  • Nzaghachi ikpeazụ nke TonyE

more options

In Firefox 3.6.13 on a PC running Windows XP Pro, I have suddenly been unable to open new tabs. I have done a bunch of things such as opening in safe mode; when I do that, and reset everything, I can open new tabs. When I delete the ASK toolbar, and then close and reopen Firefox, I cannot open new tabs. The problem therefore appears to be associated with the ASK toolbar. Any suggestions (other than leaving the ASK toolbar open)?

In Firefox 3.6.13 on a PC running Windows XP Pro, I have suddenly been unable to open new tabs. I have done a bunch of things such as opening in safe mode; when I do that, and reset everything, I can open new tabs. When I delete the ASK toolbar, and then close and reopen Firefox, I cannot open new tabs. The problem therefore appears to be associated with the ASK toolbar. Any suggestions (other than leaving the ASK toolbar open)?

All Replies (1)

more options

The only solution is to uninstall the Ask toolbar. This is a known compatibility problem with the Ask toolbar and current versions of Firefox.