This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Cannot type text in any text box Firefox will handapp

  • 3
  • 6
  • 9 views
  • Nzaghachi ikpeazụ nke Katie

John_Moors
John_Moors
more options

I have a laptop running windows 7 64bit. I am not able to type in any browser text boxes. I have tried safe mode in Firefox and that does not help. I have deleted the firefox profiles and completely removed firefox. I just did another install of firefox ver 25.0.1. I have now problems using the mouse, but as soon as I try to type in a field the program will freeze and I will get the error box asking if I want to close the program look for a solution and close program or wait it out. If I look at the problem details it says, A problem caused this program to stop interacting with windows. 

Problem Signature:
Problem Event Name:     AppHangB1
Application Name:           firefox.exe
Application Version:        25.0.1.5064
Application Timestamp:  5282f204
Hang Signature:                8d88
Hang Type:                         0
OS Version:                        6.1.7601.2.1.0.768.3
Locale ID:                           1033
Additional Hang Signature1:  8d880c8137dbfc5cbccf1e1996e74302
Additional Hang Signature2:   4e1f
Additional Hang Signature3:   4e1f98c3ceb095736a5d62f7f3d4d577
Additional Hang Signature4:    8d88
Additional Hang Signature5:    8d880c8137dbfc5cbccf1e1996e74302
Additional Hang Signature6:    4e1f98c3ceb095736a5d62f7f3d4d577

Also in IE10 I have basically the same issues. If I do go through the system tools and load Internet Exployer with no addins I am able to go to the URL box and type in www.bing.com and hit enter and it will go to that page but once there I can not again type in any text box. Add shortly later IE just goes away like in a crash.

I have a laptop running windows 7 64bit. I am not able to type in any browser text boxes. I have tried safe mode in Firefox and that does not help. I have deleted the firefox profiles and completely removed firefox. I just did another install of firefox ver 25.0.1. I have now problems using the mouse, but as soon as I try to type in a field the program will freeze and I will get the error box asking if I want to close the program look for a solution and close program or wait it out. If I look at the problem details it says, A problem caused this program to stop interacting with windows. <pre><nowiki>Problem Signature: Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 25.0.1.5064 Application Timestamp: 5282f204 Hang Signature: 8d88 Hang Type: 0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature1: 8d880c8137dbfc5cbccf1e1996e74302 Additional Hang Signature2: 4e1f Additional Hang Signature3: 4e1f98c3ceb095736a5d62f7f3d4d577 Additional Hang Signature4: 8d88 Additional Hang Signature5: 8d880c8137dbfc5cbccf1e1996e74302 Additional Hang Signature6: 4e1f98c3ceb095736a5d62f7f3d4d577</nowiki></pre> Also in IE10 I have basically the same issues. If I do go through the system tools and load Internet Exployer with no addins I am able to go to the URL box and type in www.bing.com and hit enter and it will go to that page but once there I can not again type in any text box. Add shortly later IE just goes away like in a crash.

Edeziri site na cor-el

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Some have reported that pressing F9+Windows one or more times has worked to fix issues with the keyboard not working.

John_Moors
John_Moors Jụọ onye nwe ya ajụjụ
more options

Pressing the F9+Windows Key just causes the little circle icon to spin as if the computer is trying to process something. Click on the X in upper right corner and box shows up saying Firefox is not responding and so I click on close the program because there is nothing else I can do. The same thing happens in IE 10, except in a little bit of time that program just disappears as in crash.

Katie
Katie
more options

F9 and then while holding F9 also holding the Windows key worked for me ! Thanks!