Multiple problems: 1) shaw.ca pop account stopped receiving mail, 2) moving messages out of Inbox doesn't reduce size of 4GB folder, 3) compact doesn't help, 4) Local Folders does not appear

Thunderbird v128.4.3ser (32-bit) setup with 4 accounts: Shaw.ca (POP), Shaw.ca (IMAP), 2xGmail (OAuth2). The Shaw.ca (POP) account is the main one, and it stopped receivi… (gụkwuo)

Thunderbird v128.4.3ser (32-bit) setup with 4 accounts: Shaw.ca (POP), Shaw.ca (IMAP), 2xGmail (OAuth2). The Shaw.ca (POP) account is the main one, and it stopped receiving email. Another (related?) issue is that Local Folders does not appear. The size of that one Inbox is 4.0GB, which I understand is a limit. I don't want to delete any of that email, but I'm fine with moving/archiving some of it. I moved a whack of it to an Archive folder, but the size of the Inbox and Archive folders don't change (4.0GB + 0.0GB). I have tried repairing and compacting. What can I do? I'm a technician/troubleshooter with many years of experience with Thunderbird ... I recommend it to all 6000 of my clients, because (until now) it is bulletproof.

Asked by tekyjeff Aka elekere 12 gara aga

Last reply by tekyjeff Nkeji 11 gara aga

Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (gụkwuo)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: https://support.mozilla.org/en-US/que.../1420017 I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Asked by Delfofthebla Ụbọchị 6 gara aga

Last reply by Delfofthebla Nkeji 48 gara aga

Wrong emails added to a thread

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subje… (gụkwuo)

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subjects" from being in the wrong thread and create their own thread. See the highlighted emails in the attached image. Each color represents a separate thread that should stand on its own.

Thanks.

Asked by yankj49 Ụbọchị 4 gara aga

Last reply by yankj49 1 aka elekere gar aga aga

https://www.facebook.com/ not working properly

After switching to Mozilla Firefox from Google chrome I am facing a issue which I cant solve. Whenever i try to send message in https://www.facebook.com/ it shows "Couldn… (gụkwuo)

After switching to Mozilla Firefox from Google chrome I am facing a issue which I cant solve. Whenever i try to send message in https://www.facebook.com/ it shows "Couldn't send". So i though it face Facebook's problem , but after trying this same in the google chrome , it was working smoothly , no issues. Please fix this

Asked by farabial4200 Aka elekere 2 gara aga

cannot log on to a site that I have been doing

I get this Error message when I try to sign onto my cell providers website. What does this meen and how do I fix it? You don't have permission to access "http://www.t-mo… (gụkwuo)

I get this Error message when I try to sign onto my cell providers website. What does this meen and how do I fix it?

You don't have permission to access "http://www.t-mobile.com/benefits/travel" on this server.

Reference #18.1002c417.1732590174.8736632b

https://errors.edgesuite.net/18.1002c417.1732590174.8736632b

Asked by srellobo Aka elekere 3 gara aga

device input/output

why is there no way to select audio/video/ microphone input or output? . my headset dies all the time and i would like to change in firefox which output the audio should … (gụkwuo)

why is there no way to select audio/video/ microphone input or output? . my headset dies all the time and i would like to change in firefox which output the audio should go into. while skullcandys headphones firmware sucks, firefox has the wherewithal to have a device settings section where i can choose which device has which input and output

Asked by Paige Scottie Aka elekere 4 gara aga

security - cannot send because labeled spam

The spam people say to "limit outbound port 25 to mail servers". I have a profile listed on the webpage called "Outgoing Server SMTP Settings" from long ago .... This i… (gụkwuo)

The spam people say to "limit outbound port 25 to mail servers". I have a profile listed on the webpage called "Outgoing Server SMTP Settings" from long ago .... This is the one (I have a few profiles) that is designed (Default)

Server: shawmail.vc.shawcable.net Port: 25 (default 587) Connection security - none

All my other profiles use: Server: smtp.shaw.ca Port: 587 (default 587) Security: STARTTLS

Q: Might this be the problem? Can I simply delete this profile - even if it is the designed 'Default'.

Asked by joanreekie Aka elekere 6 gara aga

Last reply by joanreekie Aka elekere 4 gara aga

PIN icon to the toolbar.

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the too… (gụkwuo)

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the toolbar when a new extension is added! How do I pin it now?

Asked by Islenya Aka elekere 14 gara aga

Last reply by Islenya Aka elekere 4 gara aga

Page visually blocked

When navigating to msn.com/en-us, and about 5S after the page loads, the majority of the page is covered with an ad. This only happens when using an ExpressVPN Santa Moni… (gụkwuo)

When navigating to msn.com/en-us, and about 5S after the page loads, the majority of the page is covered with an ad. This only happens when using an ExpressVPN Santa Monica connection (most reliable and fastest).

If I use another VPN server location the problem is not present. Additional information: - Location: Dongguan, China - Using Google Chrome does not cause a problem. - ExpressVPN have no solution or explanation at this time. The VPN app is set to block ads but this does not help - If I connect using Surfshark there is no problem. - OS is WIN10 64-bit fully updated. - Equipment is an Asus notebook. - This issue has only appeared on or about 5 Nov which is around the time Firefox updated. - I have updated manually but no luck.

I have attached a before and after shot.

Any suggestions will be much appreciated.

Asked by howard_oldham Aka elekere 4 gara aga

Email folder size on TB shows 3.8GB. On HDD location it is 13.63GB

Thunderbird 115.4.1 (64-bit) on macOS 14.6.1 Server Type : POP Mail Server In the MAC hard-disk, size of the many of the folders stored in local directory, are much… (gụkwuo)

Thunderbird 115.4.1 (64-bit) on macOS 14.6.1 Server Type : POP Mail Server

In the MAC hard-disk, size of the many of the folders stored in local directory, are much larger that the size on TB.

For reference, On TB, "_cc folder" is 3.8 GB On Mac Finder, "_cc folder" is 13.63 GB

I have right-click the folder and press "compact". The folder on TB reduces in size. But, the folder on the Mac harddrive does not reduce in size.

Now, I am unable to update my Mac OS, because these emails files have occupied most space.

Request your advice.

Thanks

Asked by Karunakaran Menon Aka elekere 15 gara aga

Last reply by Karunakaran Menon Aka elekere 5 gara aga

Disable white flash when loading page

Firefox flashes a white screen when loading a new page. This is a known issue. Is there a way to make it stop? I see numerous people looking for answers (on mozilla, on … (gụkwuo)

Firefox flashes a white screen when loading a new page. This is a known issue. Is there a way to make it stop?

I see numerous people looking for answers (on mozilla, on stackoverflow, on superuser, on reddit, and on mozillazine), and I see no answers that work.

Is there a solution that works?

Does anyone know why Mozilla programs this in? (Is there a way to ask Mozilla directly?)

Firefox has been the only browser for me over the years, allowing customizations that free me from the frustrations of Chrome, Safari, et al. But why this flashbang, as kartana put it on reddit?

Asked by bbcc Aka elekere 6 gara aga

First connect w/newsmax.com,2nd,receive attached reply "Secure Connection Failed An error occurred during a connection to www.newsmax.com.The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

get 1 connection to site, go to read other articles get this message. How am I to get rid of this and be able to read articles on newsmax.com? Secure Connection Failed … (gụkwuo)

get 1 connection to site, go to read other articles get this message. How am I to get rid of this and be able to read articles on newsmax.com? Secure Connection Failed

"An error occurred during a connection to www.newsmax.com."

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by SandraJo Aka elekere 7 gara aga

Missing 'Password' field in SMTP settings

I'm trying to connect to my MS Exchange 2019 onsite server to get access to email/calendar. I can receive emails but cannot send, probably because there's no password fi… (gụkwuo)

I'm trying to connect to my MS Exchange 2019 onsite server to get access to email/calendar.

I can receive emails but cannot send, probably because there's no password field for the smtp server. My Incoming mail is different from the Outgoing mail server hence I need to enter the password. But the only field there is for the username which is never going to work. My Exchange server is set to use SSL/TLS.

This I tried with the Owl addon. But same issue when configured for imap. I need to use my internet provider's smtp server. Everything I need for that is there, except the password field.

Asked by Andy Aka elekere 7 gara aga

Unable to connect

I get "unable to connect" on links from a google search. I can manually type the url from the link, and it goes to the site. This has started recently, no matter what I … (gụkwuo)

I get "unable to connect" on links from a google search. I can manually type the url from the link, and it goes to the site.

This has started recently, no matter what I search for.

I deleted data, in settings, re connected my mozilla account, and it's still happening.

Asked by komputec Aka elekere 10 gara aga

Last reply by komputec Aka elekere 7 gara aga

two stage verification using verification codes.

I recently tried logging in to my account at a financial institution and in addition to my user name and password they wanted to send me a verification code. I have no me… (gụkwuo)

I recently tried logging in to my account at a financial institution and in addition to my user name and password they wanted to send me a verification code. I have no means other than e-mail to receive the code so I cannot log in. E-mail is not one of their optional ways to get the code. They say they have not changed their procedures. Could there possibly be something in the latest Firefox updates that could cause this problem?

Asked by dhunkins Aka elekere 7 gara aga