Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox will not start after an update.

  • 2 risposte
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di David

David
David
more options

I have to manually uninstall Firefox and manually install the update every time.

I asked a similar question before. The response was to start in safe mode. BUT the program will not start. It acts as if there is a software switch set to "don't run this program under any circumstance." The switch is either in the registry or among the program files, because these both get cleared on a manual uninstall. The update procedure is not clearing the registry or the program files.

Does the update process uninstall the previous version and then install the update version?

Part 2 -- I often cannot find the update manually on the Firefox site. I am on the Beta release channel. The current release is 33.0 beta 4. However, the most recent on the site is beta 3. Where is 33.0 beta 4?

OS is Windows XP latest release.

I have to manually uninstall Firefox and manually install the update every time. I asked a similar question before. The response was to start in safe mode. BUT the program will not start. It acts as if there is a software switch set to "don't run this program under any circumstance." The switch is either in the registry or among the program files, because these both get cleared on a manual uninstall. The update procedure is not clearing the registry or the program files. Does the update process uninstall the previous version and then install the update version? Part 2 -- I often cannot find the update manually on the Firefox site. I am on the Beta release channel. The current release is 33.0 beta 4. However, the most recent on the site is beta 3. Where is 33.0 beta 4? OS is Windows XP latest release.

Tutte le risposte (2)

kenkon
kenkon
more options

You can find Firefox 33.0 beta 4 at: ftp://ftp.mozilla.org/pub/firefox/candidates/33.0b4-candidates/build1/win32/en-US/

David
David Utente che ha posto la domanda
more options

Thanks kenton. But now pop-up says beta 5.

The real issue is what is going on. On one machine the update process works, but on my other machine it does not.

The machines are identical IBM T60s with Windows XP.

This is a real mystery, as well as being annoying.

A clue or suggestion any one?