Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can no longer receiver emails

  • 3 risposte
  • 1 ha questo problema
  • 18 visualizzazioni
  • Ultima risposta di axw

more options

11/30/20 have not been able to receive emails but can send.

I have updated thunderbird. rebooted my router reset my password verified email works via web browser disabled my firewall No joy, Thunderbird refuses to get both my verizon and gmail mail.

I tried safe mode I turned on transaction logging 2020-12-01 04:51:11.673000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] LoadUrl() 2020-12-01 04:51:11.673000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] Initialize() 2020-12-01 04:51:11.736000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D7240] Connecting to server pop.verizon.net:995 2020-12-01 04:51:11.736000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] Setting server busy in nsPop3Protocol::LoadUrl() 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D7240] Entering NET_ProcessPop3 0 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D7240] Entering state: 24 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D7240] Entering state: 25 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] Clearing server busy in POP3_FREE 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] Clearing running protocol in POP3_FREE 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] ~nsPop3Protocol() 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 sink: [this=36BF9940] Calling ReleaseFolderLock from ~nsPop3Sink 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 sink: [this=36BF9940] ReleaseFolderLock haveSemaphore = FALSE 2020-12-01 04:51:21.109000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] LoadUrl() 2020-12-01 04:51:21.109000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] Initialize() 2020-12-01 04:51:21.112000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D70E0] Connecting to server pop.verizon.net:995 2020-12-01 04:51:21.112000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] Setting server busy in nsPop3Protocol::LoadUrl() 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D70E0] Entering NET_ProcessPop3 0 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D70E0] Entering state: 24 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D70E0] Entering state: 25 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] Clearing server busy in POP3_FREE 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] Clearing running protocol in POP3_FREE 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] ~nsPop3Protocol()

11/30/20 have not been able to receive emails but can '''send'''. I have updated thunderbird. rebooted my router reset my password verified email works via web browser disabled my firewall No joy, Thunderbird refuses to get both my verizon and gmail mail. I tried safe mode I turned on transaction logging 2020-12-01 04:51:11.673000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] LoadUrl() 2020-12-01 04:51:11.673000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] Initialize() 2020-12-01 04:51:11.736000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D7240] Connecting to server pop.verizon.net:995 2020-12-01 04:51:11.736000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] Setting server busy in nsPop3Protocol::LoadUrl() 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D7240] Entering NET_ProcessPop3 0 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D7240] Entering state: 24 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D7240] Entering state: 25 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] Clearing server busy in POP3_FREE 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] Clearing running protocol in POP3_FREE 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D7240] ~nsPop3Protocol() 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 sink: [this=36BF9940] Calling ReleaseFolderLock from ~nsPop3Sink 2020-12-01 04:51:11.825000 UTC - [(null) 15116: Main Thread]: D/POP3 sink: [this=36BF9940] ReleaseFolderLock haveSemaphore = FALSE 2020-12-01 04:51:21.109000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] LoadUrl() 2020-12-01 04:51:21.109000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] Initialize() 2020-12-01 04:51:21.112000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D70E0] Connecting to server pop.verizon.net:995 2020-12-01 04:51:21.112000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] Setting server busy in nsPop3Protocol::LoadUrl() 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D70E0] Entering NET_ProcessPop3 0 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D70E0] Entering state: 24 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: I/POP3 [this=304D70E0] Entering state: 25 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] Clearing server busy in POP3_FREE 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] Clearing running protocol in POP3_FREE 2020-12-01 04:51:21.167000 UTC - [(null) 15116: Main Thread]: D/POP3 [this=304D70E0] ~nsPop3Protocol()

Soluzione scelta

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

more options

I have the same issue with a bunch of other accounts. Thunderbird (75.8.0 on Windows 10 Pro) just stopped downloading mails. It seems like it is trying to connect but to no avail.

more options

Soluzione scelta

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

more options

Thanks Wayne! much appreciated.