How do I get Java 7 to work with my remote access token to Kaiser on my Mac 10.7.5?
Since I updated Java last week I do longer can get to my Health Connect Site. I get to the page for Java and hit run. Then a window opens, it starts to transfer data. Then it stops and says error. I have gone thru Kaiser's IT and Apple Support. Both tried and could not correct the problem. I have been getting on this site with Firefox for over 2 years. How do I correct this problem with Java or Firefox?
Since I updated Java last week I do longer can get to my Health Connect Site. I get to the page for Java and hit run. Then a window opens, it starts to transfer data. Then it stops and says error. I have gone thru Kaiser's IT and Apple Support. Both tried and could not correct the problem. I have been getting on this site with Firefox for over 2 years. How do I correct this problem with Java or Firefox?
Tutte le risposte (1)
Hi eeg0, Thank you for posting your question. In order to better assist you, please provide the following troubleshooting information:
- what is the error that comes up?
- Logs of the page from the webconsole- make sure there is no personal information here.
- Have you added the site to the exceptions list in the Java Console?http://www.java.com/en/download/help/javaconsole.xml
If you need any help, we are happy to help.