Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Drag and drop don't work with Firefox 29 (works with 28.x)

  • 5 risposte
  • 5 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di jdesodt

jdesodt
jdesodt
more options

I've just changed my Firefox version from 28.x to 29, and drag and drop no longer works. Try this website : http://gridster.net/ and the "drag me" feature on the homepage. Works on Chrome 34.0.x

I've just changed my Firefox version from 28.x to 29, and drag and drop no longer works. Try this website : http://gridster.net/ and the "drag me" feature on the homepage. Works on Chrome 34.0.x

Soluzione scelta

PROBLEM SOLVED.

My apologies, the problem was in the partner script (jquery.gridster.js), on the line where the touch feature is tested.

[ For Gridster users : line 431 in jquery.gridster.js, replace var isTouch = !!('ontouchstart' in window); by var isTouch = false; ]

Now everything works fine.

And thanks to the Firefox team, the 29th version is so good !

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (5)

Moses
Moses
  • Moderator
more options

This works fine on Firefox so it's not a bug.

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

It's important to update Flash, you're currently at the outdated version 11. You can get the newest below

jdesodt
jdesodt Utente che ha posto la domanda
more options

Wow, quick answer, thanks ! I've tried restart Firefox in Safe Mode, Firefox starts properly. But i've same issue on drag and drop in Safe Mode. What can I do ?

Modificato da jdesodt il

Moses
Moses
  • Moderator
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
jdesodt
jdesodt Utente che ha posto la domanda
more options

I cleared the cache and a lot of cookies : always same issue. Is it easy to return to the previous version of Firefox ? I am a developper and I need the Drag and Drop feature.

jdesodt
jdesodt Utente che ha posto la domanda
more options

Soluzione scelta

PROBLEM SOLVED.

My apologies, the problem was in the partner script (jquery.gridster.js), on the line where the touch feature is tested.

[ For Gridster users : line 431 in jquery.gridster.js, replace var isTouch = !!('ontouchstart' in window); by var isTouch = false; ]

Now everything works fine.

And thanks to the Firefox team, the 29th version is so good !

Modificato da jdesodt il