当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

Firefox keeps crashing every time I try to open. This is the message. It will not open in safe open. Same message. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Crash ID: bp-1cba0b00-0ece-44df-bb68-a4b122150826 Crash ID: bp-1d7cd3fd-b929-4056-b975-664752150817

Firefox keeps crashing every time I try to open. This is the message. It will not open in safe open. Same message. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Crash ID: bp-1cba0b00-0ece-44df-bb68-a4b122150826 Crash ID: bp-1d7cd3fd-b929-4056-b975-664752150817

すべての返信 (1)

more options

This is possibly a problem with "Websense Endpoint" software. If you have Websense Endpoint then you can try to disable or uninstall this software for now until there is an update that addresses this issue.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.