当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Saved passwords on many sites list as incorrect.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 27 回表示
  • 最後の返信者: BJKetchum

more options

Seemingly randomly I have been having to reset a lot of passwords due to the ones saved list as incorrect.

One account I have to reset every other day.
I thought it was this Outlook account, but other sites have to have the password reset.
 Opening page info, I can see the name and password I used last time, but the site won't accept it.
Written down, compared to passwords saved are the same, no change, even typing in the last good password won't work.
Seemingly randomly I have been having to reset a lot of passwords due to the ones saved list as incorrect. One account I have to reset every other day. I thought it was this Outlook account, but other sites have to have the password reset. Opening page info, I can see the name and password I used last time, but the site won't accept it. Written down, compared to passwords saved are the same, no change, even typing in the last good password won't work.

すべての返信 (2)

more options

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Well I even found the sqlite files in profile and deleted them, but I clear my cookies, cache and history between sessions and accounts.

A half dozen times a day.  Flash cookies also.
Clearing the profile files did not help and again I have to reset my Outlook password for the 20th time.
I have two Outlook accounts, and only one does this password incorrect scenario.
  I surf with a Preferences / Privacy window open so I can see the cookies I get. 
   The sites are all allowed and history is custom, allow all cookies , and 3rd party until Firefox closes.
Opened Safe Mode and saw no problems there. Couldn't log in in to that  Outlook account  in safe mode either.
Just alarmed that I had to reset my password on my own website that I had saved and written down recently but would not work anymore.
 It's not cookies or cache.
Can this be a hack ?