当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Website chat boxes fail to load after Firefox 72.0.1 update.

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: McCoy

more options

After updating to Firefox 72.0.1, website chat boxes fail to load on blogspot.com. I've tried everything I can think of to solve problem, but nothing works. Any ideas?

After updating to Firefox 72.0.1, website chat boxes fail to load on blogspot.com. I've tried everything I can think of to solve problem, but nothing works. Any ideas?
添付されたスクリーンショット

選ばれた解決策

gerparker52 said

After updating to Firefox 72.0.1, website chat boxes fail to load on blogspot.com. I've tried everything I can think of to solve problem, but nothing works. Any ideas?

Hello gerparker52,

There is one thing that you haven't done: click on the shield icon (next to the padlock) and turn off Enhanced Tracking Protection and then refresh the page.

I just did it and chat loaded immediately after that.

(I also clicked on the Flash icon and allowed Flash, but I don't think that's necessary to use chat).

この回答をすべて読む 👍 1

すべての返信 (3)

more options

選ばれた解決策

gerparker52 said

After updating to Firefox 72.0.1, website chat boxes fail to load on blogspot.com. I've tried everything I can think of to solve problem, but nothing works. Any ideas?

Hello gerparker52,

There is one thing that you haven't done: click on the shield icon (next to the padlock) and turn off Enhanced Tracking Protection and then refresh the page.

I just did it and chat loaded immediately after that.

(I also clicked on the Flash icon and allowed Flash, but I don't think that's necessary to use chat).

more options

McCoy,

Thank you, thank you, thank you! Yes, that did the trick! I appreciate your help! You rock!

gerparker52

more options

gerparker52 said

McCoy, Thank you, thank you, thank you! Yes, that did the trick! I appreciate your help! You rock!

I'm glad you got it to work !

You inadvertently marked your own post as Chosen Solution instead of mine; you can rectify it by clicking on the "Undo" button and then mark my post by clicking on the "Solved the problem" button.