当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Facebook Messenger Not Loading Since FF Update

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: DanNJ316

more options

Ever since I was prompted to download the update to Firefox 78.6.0 ESR on 12/15, Facebook Messenger will not load for me at all. I keep getting the message "A web page is slowing down your browser. What would you like to do?"

It loads for me perfectly fine in Chrome, so this definitely appears to be a FF issue. I'm not having issues with any other site since the update.

I've tried deleting my cookies and cache, I've tried opening FF with add-ons on disabled. I'm at a loss. It was working fine earlier in the day, and has not worked at all since the update.

Any thoughts, advice, recommendations, anything would be greatly appreciated.

Ever since I was prompted to download the update to Firefox 78.6.0 ESR on 12/15, Facebook Messenger will not load for me at all. I keep getting the message "A web page is slowing down your browser. What would you like to do?" It loads for me perfectly fine in Chrome, so this definitely appears to be a FF issue. I'm not having issues with any other site since the update. I've tried deleting my cookies and cache, I've tried opening FF with add-ons on disabled. I'm at a loss. It was working fine earlier in the day, and has not worked at all since the update. Any thoughts, advice, recommendations, anything would be greatly appreciated.

すべての返信 (1)

more options

Anyone with any insight please?

I tried starting FF with a new profile in default status, which someone on another forum recommended. Didn't help, the issue with Messenger not opening since the FF update still persists.