当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

FireFox not logging on the SirusXM

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 18 回表示
  • 最後の返信者: zeroknight

leoscott
leoscott
more options

I have been trying to logon to my SirusXM account for 30 minutes. I enter the email address for the account and it says it can't find it. Then Find Username link tells me to use the email it can't find. Repeated several times. Even got online with SirusXM chat pop up and they told me to use the email it "can't find". The email is/was typed correctly. The FireFox is the latest update. The OS is Windows 11 (updated) and the hardware is an I9-12900HX, 32 gig laptop. More than adaquate. So on a whim I opened the logon site in Brave and voila got right in. Am I doing something wrong with Firefox?

I have been trying to logon to my SirusXM account for 30 minutes. I enter the email address for the account and it says it can't find it. Then Find Username link tells me to use the email it can't find. Repeated several times. Even got online with SirusXM chat pop up and they told me to use the email it "can't find". The email is/was typed correctly. The FireFox is the latest update. The OS is Windows 11 (updated) and the hardware is an I9-12900HX, 32 gig laptop. More than adaquate. So on a whim I opened the logon site in Brave and voila got right in. Am I doing something wrong with Firefox?

すべての返信 (1)

zeroknight
zeroknight
more options

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?