当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

Firefox startup causes ServiceHost: NetworkService to max out CPU to 96% when Mozilla VPN is on.

  • 返信なし
  • 0 人がこの問題に困っています
more options

I am trying to troubleshoot a problem with high CPU usage by Firefox when using Mozilla VPN - VPN ON.. Problem occurs when starting in Safe Mode, and still occurs after performing Refresh. Problem can also occur just by changing to a new tab. Problem does not occur if Mozilla VPN is turned OFF. Problem does not occur with Microsoft Edge. Mozilla VPN Support said it is a Firefox issue, and recommended contacting Firefox if safe start or refresh did not help.

Below is a link to a startup session. https://share.firefox.dev/3DEft5k

Hoping that someone can help me solve this issue. Thanks! Device name GGDesktop Processor 13th Gen Intel(R) Core(TM) i5-13400 2.50 GHz Installed RAM 32.0 GB (31.7 GB usable) Device ID 71FFA399-5A1A-448B-892C-99CEE4F5A88A Product ID 00330-80000-00000-AA007 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro Version 24H2 Installed on ‎12/‎14/‎2024 OS build 26100.2605 Experience Windows Feature Experience Pack 1000.26100.36.0

I am trying to troubleshoot a problem with high CPU usage by Firefox when using Mozilla VPN - VPN ON.. Problem occurs when starting in Safe Mode, and still occurs after performing Refresh. Problem can also occur just by changing to a new tab. Problem does not occur if Mozilla VPN is turned OFF. Problem does not occur with Microsoft Edge. Mozilla VPN Support said it is a Firefox issue, and recommended contacting Firefox if safe start or refresh did not help. Below is a link to a startup session. https://share.firefox.dev/3DEft5k Hoping that someone can help me solve this issue. Thanks! Device name GGDesktop Processor 13th Gen Intel(R) Core(TM) i5-13400 2.50 GHz Installed RAM 32.0 GB (31.7 GB usable) Device ID 71FFA399-5A1A-448B-892C-99CEE4F5A88A Product ID 00330-80000-00000-AA007 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Pro Version 24H2 Installed on ‎12/‎14/‎2024 OS build 26100.2605 Experience Windows Feature Experience Pack 1000.26100.36.0

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。