当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

i can't install firefox

  • 1 件の返信
  • 5 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: conglyvn

more options

when i try to install firefox, a awindow pops saying that its extracting files but, after that nothing happens, and i tried searching for the firefox.exe but nothing was there, pls help

when i try to install firefox, a awindow pops saying that its extracting files but, after that nothing happens, and i tried searching for the firefox.exe but nothing was there, pls help

すべての返信 (1)

more options

I also have the same problem. I am using Windows 7 home basic and can't install any version of Firefox. Installing wizard always keep at 27% of extracting and system hangs on. I have to shutdown Windows by power button. Solution: Start Windows 7 in Safe mode and install Firefox. After that, restart Windows