当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

add on manager won't load adblock plus download corrupt

  • 2 件の返信
  • 11 人がこの問題に困っています
  • 21 回表示
  • 最後の返信者: finisher1111

more options

I just did a restore point and now add on manager won't load and trying to download ad block plus gives me a message that it is a corrupt file. I looked at the FAQs but they didn't help. I have scrn shots, but don't know how to attach them here. I pasted troubleshooting manually. I did have ad block plus before the restore.

I just did a restore point and now add on manager won't load and trying to download ad block plus gives me a message that it is a corrupt file. I looked at the FAQs but they didn't help. I have scrn shots, but don't know how to attach them here. I pasted troubleshooting manually. I did have ad block plus before the restore.

選ばれた解決策

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

この回答をすべて読む 👍 2

すべての返信 (2)

more options

選ばれた解決策

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Thanks for the help. All seems to be fine now