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After months of constant Thunderbird crashes and hundreds of crash reports, and as many attempts at trying to resolve the issue but without any resolution, I am now getting the following message when Thunderbird crashes:

Thunderbird had a problem and crashed. Unfortunately the crash reporter is unable to submit a report for this crash.

Details: Expected value at line 1 column 1

I have version 128.5.2esr installed, but the issues started well before this version you can see the information in the crash reports if you want to look at them. I have tried Troubleshooting Mode, and can confirm the issue persists. I have also noticed that the one IMAP account I have attempts to redownload all messages from the mail server - it never completes because Thunderbird always crashes first. Aside from the obvious request for troubleshooting suggestions on the primary crash issue, I have three additional questions:

1. Is there a way for me to isolate that IMAP account, in another profile or such, to see if that account or server is contributing to the issue?

2. How is the crash report interpreted - i.e. where do I look to see the actual cause of the crash? In the "Details" tab the CRASH REASON and CRASH ADDRESS are not very informative to the average user.

3. What is the best way to provide a list of crash reports - I've had nearly 30 over the past few days, and - literally - hundreds since the issue began in October (which did not appear to coincide with anything in particular - e.g. new hardware or software, or TB update. Is is acceptable to post a list in the body of this thread, or as a txt document, or .... ?

BTW, running this on a Windows 10 22H2 machine, i9-14900KS, 32Gb DDR5, previously nVidia Quadro P5000 now Intel Arc A770 Graphics. Yes, have tried rebuilding POP3 folders, and yes I have a backup of my profile, which is about 35Gb in size.

TIA

I am considering migrating from Outlook 2016 to Thunderbird, but cannot see how to sync my contact and calendar to my iPhone. I've been using iTunes to sync, but Apple is killing that off so I'll have to move to Apple Devices (?). I've use Outlook since it was initially released, and was always happy with it, but it seems that it's time to move on, and T'bird seems like to most similar alternative. This sync process causes me to hesitate. Suggestions?

Initially, I set firefox up to NEVER EVER delete my tabs. But for months now, everytime I shut down my laptop and then turn it on, ALL MY TABS ARE GONE!!!! HOW DO I GET MY TABS BACK???? THIS IS DISRUPTING MY BUSINESS EXTENSIVELY!!! WHY DOES FIREFOX NOT KEEP MY TABS????

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all my cookies and other saved material, or is it something different? If it's different, what does it store and why would clearing it be useful?

I clicked on a link in an email and FF began opening it. It then stopped and gave a message that the site was causing FF to run slow. That was an understatement, as FF never continued and didn't fully open the site. I copied the URL to Chrome and it had no problem quickly opening the site. What do I need to fix in FF to make it happy again? This is the link if you want to try it. https://www.mypoints.com/jumppage?trkid=p16498665&h=1645af8f93c2559daa84038a922f4a04&merchant=10659&page=110&finalUrl=https%3A%2F%2Fbestbuy.7tiv.net%2Fc%2F49764%2F687081%2F10014%3Fu%3Dhttps%253A%252F%252Fwww.bestbuy.com%252Ftop-deals&brand=BestBuy&deo=16498665,5,0,0,0,0,0&utm_source=BONUSMAIL&utm_medium=email&utm_campaign=1196390

Hi & Happy New Year,

OS: Windows 11 Graphics Card: NVIDIA GeForce RTX 3080 Display: LG 27GN950 Firefox: 133.0.3 (64-bit)

When I wake my monitor from power save mode Firefox has shrunk in size. I usually have my Firefox window sized at something like 2200 x 1900 pixels. Whenever the monitor wakes from power save mode the window has been resized to 1011 x 712.

Any suggestions for troubleshooting?

Thanks.

A help page on Amazon claims Firefox can play Amazon Prime videos, yet I got a pop-up window at the beginning of the movie (not the TV series) "Downton Abbey," which I purchased in 2022, saying my browser doesn't support HD because of content. That's a paraphrase of a window that flashed on the screen and disappeared before I could take a screenshot. The window linked to a page that said Firefox browser CAN play Amazon Prime videos. So the window makes no sense to me.

Does Firefox support HD videos overall? Is there some restriction for content (whatever Amazon means by that)?

I asked this a year ago and never saw a solution (other than 'gee, it should work yet'.) I use the local Windows Hosts file to give my router a quick reference name to get into it. That too has worked for years but began to fail last year. Inconvenient. The best I could track this down, it has something to do with forced DNS lookups and skipping the old Hosts file. If so, any work around to get my system simplicity back? Attached is what I see on each attempt.

I tried various settings for DOH and nothing works. I can reference the Hosts file in a Windows Cmd Prompt and it resolves just fine. Something is screwy in Firefox for some time now and I'd like to know what.

Hi I browsed some time back in Spotify, then I didn't select it and deleted. BUT every time now that I want to open Paypal.com in my firefox browser it opens a Spotify page. Can you pls help with this issue? Thanks

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

I have been trying to access the ChatGPT and others this morning and they dont seem to be working, i am unable to load a question and I do not see my history either.