Thunderbird Community Forum

Dear Thunderbird:

I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it would open in my Microsoft Photo Viewer for Windows. However, now instead of opening the image, I get Adobe Acrobat Reader Home page and no image.

Has something changed in Thunderbird ? Or is there a simple setting I can change with your coaching ?

Thank you for your help.

Pip Spaull

After months of constant Thunderbird crashes and hundreds of crash reports, and as many attempts at trying to resolve the issue but without any resolution, I am now getting the following message when Thunderbird crashes:

Thunderbird had a problem and crashed. Unfortunately the crash reporter is unable to submit a report for this crash.

Details: Expected value at line 1 column 1

I have version 128.5.2esr installed, but the issues started well before this version you can see the information in the crash reports if you want to look at them. I have tried Troubleshooting Mode, and can confirm the issue persists. I have also noticed that the one IMAP account I have attempts to redownload all messages from the mail server - it never completes because Thunderbird always crashes first. Aside from the obvious request for troubleshooting suggestions on the primary crash issue, I have three additional questions:

1. Is there a way for me to isolate that IMAP account, in another profile or such, to see if that account or server is contributing to the issue?

2. How is the crash report interpreted - i.e. where do I look to see the actual cause of the crash? In the "Details" tab the CRASH REASON and CRASH ADDRESS are not very informative to the average user.

3. What is the best way to provide a list of crash reports - I've had nearly 30 over the past few days, and - literally - hundreds since the issue began in October (which did not appear to coincide with anything in particular - e.g. new hardware or software, or TB update. Is is acceptable to post a list in the body of this thread, or as a txt document, or .... ?

BTW, running this on a Windows 10 22H2 machine, i9-14900KS, 32Gb DDR5, previously nVidia Quadro P5000 now Intel Arc A770 Graphics. Yes, have tried rebuilding POP3 folders, and yes I have a backup of my profile, which is about 35Gb in size.

TIA

The compose screen opens with several lines of text and characters. The gibberish will clear, but it will always populate the compose screen when invoked. Example: -- PK?????!ߤ�lZ? ????[Content_Types].xml �??(�?���n�0?E���?��Ub袪*?�>�-R�??{?V��Ǽ��??QU?� l"%3��3Vƃ�ښl ?�w%�?=���^i7+���-d?&�0�A�6�l4��?L6?0#�Ò�S O����?X��*��V$z�3?��?3����?��%p)O�???^�??���5}nH"?d�s�Xg�L�`�?��|�ԟ�|�P�rۃs?��???�PW�?�t?t4Q+��"�wa���|T\y���,N�?��U�%���-D/?��ܚ��X�ݞ�(?��?�<E��??)��?;�N�?L?�F�˼?��܉�?�<Fk� �h?�y����ڜ���q�?i��?�ޯl��i�1��]�H�g�?�m�@?����m�?��?PK?????!?�?��N????_rels/.rels �??(�?���j�0?@���ѽQ��?�N/c��?�??[IL?��j���<��?]�aG��ӓ�zs�Fu��]�?�U �� ��^�[��x����1x�p�?���f��#I)ʃ�Y?��??������?�*D��?i")��c$���qU���~3��1��jH[{?�=E��?��?~ f?��3-���޲]�Tꓸ2�j)�,?l0/%��b� ?���z���ʼn�, � �/�|f\?Z���??6�!Y�_�o?�]A�?��?PK?????!f<h=�? ??word/document.xml�Y�n�6?}/�?��?ut�,c�E�??6m��?�H�%�$�$e'������Ē?�@��C(?g?�?9�A���S�(?�E̲�j��B���q���>,'SU?�d!IXF��3?�������,(R�I? 21���\���g�&���D��q��`+y?�Tc�U?Pm�x�����_9g???�[�lC�Z�?O��BN�`���?D�K��a?G�8��M���?��C�؇���r5d�?d�??����Ӑ^p�= ��G�NC�����!�]�t����f��b<%?�|���-� �DƏq?�g���?����??�U��Z��?����&Vؠ��Z�lV�OZ{�>��롵�ɸma;_�O2?���cbW�_Յ����i?qd��⼭?�h�?5 �C?ؤI��͍���Zi����??C�>�4��?F4�?��?��?

In de nieuwste Thunderbird versie zie je een bericht en daarna het antwoord gegroepeerd worden. Dit wil ik uitschakelen en diverse artikelen hierover gelezen. Echter, het werkt niet. Als ik het vinkje voor "conversaties" uitzet en toepas op "kolommen"en ook geprobeerd op "Huidige weergave", dat blijven de emails samengevoegd staan, heel irritant.

Is dit ergens anders aan te passen zodat je het antwoord gewoon als apart bericht ziet bovenaan? Ik draai Windows 11 en via IMAP.

Witam.

Przy próbie dodania konta email w aplikacji Thunderbird wyskakuje komunikat błędnym haśle, loginie lub ustawieniach. Na innym PC wszystko działa a na tym konkretnym nie chce. Dodam że jest tu system Windows Serwer 2022. Czy to on może sprawiać problem?

I have banged and scratched my head raw over how to get Thunderbird to setup accounts for GMail and Yahoo, both of which require OAUTH2 authentication. When I attempt to do so, Thunderbird hangs for a long time, when trying to verify my login name and password, and finally comes back to tell me my login credentials were invalid. I am using the exact same login credentials that I use to log in to my accounts from a web browser, which works.

I have tried to follow the online help instructions at - https://support.google.com/mail/answer/7126229#zippy=%2Ci-cant-sign-in-to-my-email-client https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

but no joy! I am using Thunderbird version 128.5.2esr (64-bit) running on Linux/OpenSuSE 15.6 with the KDE/Plasma/X11 desktop. I don't know what additional information to provide but will be glad to do so, just ask. Any kind gurus around that can help me get out of these dark woods and guide me towards the light? I am lost!

   Marc...

I've moved my profile folder to a new PC but my address book didn't come across. I've booted up the old computer but all my addresses are gone from TB! Is there a folder I can move to the new PC to correct this?

thanks!

Thunderbird continues to delete my trash and inbox emails. I have tried multiple times to adjust the settings through those individual folders, but it does not seem to work. I've tried going to Tools>Account Settings>Synchronization & Storage>Disc Space where I changed the setting to never delete. Unfortunately, the SAVE box does not show on my screen so I'm assuming that is the problem. How do I get the SAVE box to show so I can save my settings.

Hello,

I hope you're doing well. I'm a faitthfull supporter of mozzila and thunderbird, so happy to have the app thunderbird now - thanks for that :) I'm using thunderbird to access my outlook adress since years. But, few weeks ago I can't send mail anymore (still receiving it) via thunderbird. I tried a lot of solutions, checked online the [[topic Microsoft OAuth Authentication and Thunderbird in 2024|https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202?_gl=1*pm7jt7*_ga*MzEzODU1MDYyLjE2ODkyMzY3NTE.*_ga_R3H4BDP5J2*MTczNDk2ODU4Mi4xLjAuMTczNDk2ODU4Mi4wLjAuMA..]] topic

But still nothing, I'm beginning to despair and I don't want stop using thunderbird but it's become really anoying. Can you help me please?

thanks and merry christmas ! Yo

I have tried global settings and the settings in Thunderbird but whenever i reply to a message the text is very small. I can enlarge it but have to do it for each message... Help! Please...

The email in question is "GiantFoodStores@email-giantfoodstores.com" of course without the quotes. I have added to my personal email address book along with choosing not junk email but the email still goes to the junk email account folder. Any help would be appreciated.

Thank you and Merry Christmas to all and a happy New Year's Joe