This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Scribe

more options

I want to ask why every time I want to play online games like super smash flash 2, when I click "play", suddenly firefox crashes, the screen becomes gray and there is writing "plugin stopped working suddenly", but sometimes I can play Online game without crash.I have reported crashes in about: crashes. The ID is: bp-fdd770b0-232e-47ef-803d-cce560170609

Please fix it.

Thank You.

I want to ask why every time I want to play online games like super smash flash 2, when I click "play", suddenly firefox crashes, the screen becomes gray and there is writing "plugin stopped working suddenly", but sometimes I can play Online game without crash.I have reported crashes in about: crashes. The ID is: bp-fdd770b0-232e-47ef-803d-cce560170609 Please fix it. Thank You.

All Replies (1)

more options

Hi, unfortunately this seems to be an unresolved bug - https://bugzilla.mozilla.org/show_bug.cgi?id=1273555