This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks on MacBook don't sync with iPhone and iPad

user1556599
user1556599
more options

Quantom 62.0.3 (64bit) on MacBook. Firefox 13.2 on iPhone 7 and iPad. All signed into sync with same email and password. Bookmarks won't sync.

Quantom 62.0.3 (64bit) on MacBook. Firefox 13.2 on iPhone 7 and iPad. All signed into sync with same email and password. Bookmarks won't sync.

Chosen solution

Hi, It sounds like your bookmarks are not being synced to the server. First, you can force a sync, by going to Tools > Sync Now.

If that hasn't fixed it, reset your account. NOTE: Data on the server will be erased, but your local data will be kept. For instructions, check out the following article: I've lost my Firefox Sync account information - What to do

Read this answer in context 👍 0

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Chosen Solution

Hi, It sounds like your bookmarks are not being synced to the server. First, you can force a sync, by going to Tools > Sync Now.

If that hasn't fixed it, reset your account. NOTE: Data on the server will be erased, but your local data will be kept. For instructions, check out the following article: I've lost my Firefox Sync account information - What to do