This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email not visible in folders after Windows update (and apparently Thunderbird got reinstalled).

  • No replies
  • 0 have this problem
more options

I allowed windows (11) to apply updates. Afterwards, my Thunderbird email cannot see the email in any folders except only unopened email in inbox. The data still seems to be in the files.

Spent 2 hours with Dell support, who were unable to resolve and they say it's due to Thunderbird, which re-installed itself (?) around the same time as the windows update.

Any help? Thanks.

I allowed windows (11) to apply updates. Afterwards, my Thunderbird email cannot see the email in any folders except only unopened email in inbox. The data still seems to be in the files. Spent 2 hours with Dell support, who were unable to resolve and they say it's due to Thunderbird, which re-installed itself (?) around the same time as the windows update. Any help? Thanks.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.