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New AOL e-mail: one-quarter of screen is blank right side, diminishing the space for the e-mail subject line. Resizing attempts do not work on the right side so I can't expand the e-mail subject line

  • 4 replies
  • 3 have this problem
  • 11 views
  • Last reply by kenne

kenne
kenne
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On the new AOL e-mail look, which started yesterday one-quarter of the screen is blank on the right side, thereby diminishing the space for the e-mail subject line, which limits its usefulness. Resizing attempts do not work on the right side so I can't expand the e-mail subject line??? Running XP pro and Mozilla Firefox 5. Not a problem with I.E.

On the new AOL e-mail look, which started yesterday one-quarter of the screen is blank on the right side, thereby diminishing the space for the e-mail subject line, which limits its usefulness. Resizing attempts do not work on the right side so I can't expand the e-mail subject line??? Running XP pro and Mozilla Firefox 5. Not a problem with I.E.

Chosen solution

Thanks, these settings were already in place. AOL now says clear cache, cookies and history... to solve, which worked. (I cleared cache and one hour of history.)

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All Replies (4)

lmandel
lmandel
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Do you have the adblock plus add-on installed? I found that the white space on the right in my browser is where an ad is supposed to sit.

kenne
kenne Question owner
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No it is not an ad block problem. Running with add-ons disabled does nothing to solve the screen problem. It has something to do with the cache and cookies or history, I think, as it comes and goes, depending on if a restore last session is used. Sometimes clearing an hour's wroth of history works.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reset the page zoom on pages that cause problems.

If you have increased the minimum font size then try the default setting "none" as a high value can cause such issues.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
kenne
kenne Question owner
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Chosen Solution

Thanks, these settings were already in place. AOL now says clear cache, cookies and history... to solve, which worked. (I cleared cache and one hour of history.)

Modified by kenne