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Any site I use, firefox temporarily stops spinning

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  • Last reply by James

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Clicking into any site or watching video on Youtube or playing a game on facebook, the streaming (spinning) stops, but by jiggling my mouse it starts again

Clicking into any site or watching video on Youtube or playing a game on facebook, the streaming (spinning) stops, but by jiggling my mouse it starts again

Chosen solution

hey, just to keep you updated - there is now a fix available for firefox 25, which should address the particular problem of pages not loading unless the mouse is moved.

if you have downgraded to firefox 24 to work around the issue, please go to firefox > options > advanced > update and turn automatic updates back on. then go to firefox > help > about firefox which should trigger the update to firefox 25.0.1. in case you need to download the setup file for firefox 25.0.1 separately you can do so from https://www.mozilla.org/firefox/channel/#firefox

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hello katz097, this is unfortunately a known regression in firefox 25 that is affecting a small portion of users, for reference please refer to bug #933733.

your best option is probably to downgrade to firefox 24 at the moment until the issue gets resolved.

Install an older version of Firefox

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Chosen Solution

hey, just to keep you updated - there is now a fix available for firefox 25, which should address the particular problem of pages not loading unless the mouse is moved.

if you have downgraded to firefox 24 to work around the issue, please go to firefox > options > advanced > update and turn automatic updates back on. then go to firefox > help > about firefox which should trigger the update to firefox 25.0.1. in case you need to download the setup file for firefox 25.0.1 separately you can do so from https://www.mozilla.org/firefox/channel/#firefox

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The better download link for Firefox 25.0.1 is at http://www.mozilla.org/en-US/firefox/all/ versus that channels page. Also this will give you the full installer versus the stub installer on Windows.